About Us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.

Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

CCV The County Court of Victoria is established pursuant to the County Court Act 1958. It has original and appellate jurisdiction and is the principal trial court in the State of Victoria. The Court hears over 12,000 criminal, common law, and commercial cases each year.

The County

Court has unlimited monetary jurisdiction in common law and commercial matters. In its criminal jurisdiction, the Court hears all indictable offences except treason, murder, and related offences.

There are a total of 80 Judges of the Court and over 300 staff, including judicial support staff.

The County

Court regularly conducts circuit sittings at 12 circuit courts situated in major centres throughout regional Victoria.

The County Court is committed to continuous improvement in accordance with the International Framework for Court Excellence. The Court's vision is to be a leader in court excellence, delivering the highest standard of justice to the community and inspiring public confidence in the rule of law.

About The Role The Court is undertaking a significant reform program to address risks and limitations within its existing case management system and to position the organisation for future digital capability. The environment is complex,



with high operational demand, legacy system constraints and strong interdependencies across court processes, technology platforms and external justice partners.

The position of CLMS Product Owner operates with a high degree of autonomy and works closely with senior operational leaders, Program Manager, technology teams, other courts, third parties and service providers.

The position is required to work with various stakeholders and represent the business needs and improvements across the operations for transformation of the Court's technology platform.

Key Accountabilities Include

- Representing business and user needs in the design and delivery of the modernised CLMS platform, ensuring proposed solutions align with operational requirements and priorities.
- Acting as the primary liaison between business stakeholders, subject matter experts and the CLMS program delivery team, facilitating clear communication and effective collaboration.
- Building and maintaining strong working relationships with business and technical stakeholders, vendors, suppliers and subject matter experts to support program delivery.
- Gathering, clarifying and prioritising business requirements, and managing the backlog in collaboration with business analysts and the program delivery team.
- Providing timely business input and decisions to support solution design, delivery and implementation, including management of competing priorities and trade-offs.
- Facilitating business process, requirements and design workshops, reviews and sign-off activities.

About You





- Demonstrated experience in case management and operating as voice of customer.
- Demonstrated experience as Product Owner on software and system integration projects, with responsibility for leading product development activities from discovery through to delivery.
- Robust understanding of CCV's business process and requirements and process improvement opportunities in liaison with the business SMEs and stakeholders.
- Demonstrated experience facilitating process and requirements workshops, and engaging effectively with business stakeholders, subject matter experts and technical teams

How To Apply Click the ‘Apply Now' button, ensuring you include the following in your application:

- resume
- a short cover letter

Other Information CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce. We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.

📌 Product Owner (Melbourne)
🏢 Court Services Victoria
📍 Melbourne