You’re someone who wants to create outcomes that have a real impact on the people of NSW.

Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.

In this role, you'll:

Working as part of a team delivering operational management of the regional and outer metropolitan transport network, including incident response, operational readiness, planned works, special events and seasonal operations impacting the state road network. This role will see you contribute to optimising the customer experience by coordinating and supporting operational responses to planned and unplanned incidents, providing specialist operational advice, attending incident scenes when required, and supporting emergency management, project integration and continuous improvement activities.

You will coordinate safe, timely and customer focused operational responses and network restoration activities in a demanding, agile environment involving unplanned incidents, emergencies, planned works and multi agency coordination across regional and outer metropolitan NSW.

For more information on this position and business unit, view the role description and information pack.

About you

You have experience in transport network operations, including managing planned and unplanned incidents, major and minor works, and risks impacting network access and mobility. You apply project and business management principles to deliver effective,



customer focused outcomes and support coordinated operational responses.

You hold relevant tertiary qualifications or equivalent experience, a current driver’s licence, and are willing to act as Regional Incident Manager, including participation in on call and after hours work and travel across metropolitan and regional NSW. Completion of an Emergency Response Driving Course is required. This is a permanent full-time role, based in Cooma (NSW) The salary for this position is USS Grade 9 ($137,579.00- $147,901.00) per annum plus superannuation.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PMMonday 26 October 2026

For more information about this role, please contact [email protected].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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📌 Regional Field Operations Coordinator - Cooma
🏢 Transport For Nsw
📍 Cooma