- Full time, fixed term opportunity to September 2027 | Bentley Campus
- On campus Gym & childcare, wellbeing program, excellent leave entitlements
- Support students across awards, conferral, assessment and graduation

Job Reference: 1693800

About the Role

Working within the Service Delivery directorate, you will play an significant role in supporting Curtin's awards and graduation activities and assisting with the coordination of graduation ceremonies.

You will also provide high-quality Tier 2 support to students across a range of matters relating to assessment, examinations, academic status, conferral and awards, with a special focus on all graduation matters. You will work closely with colleagues across Student Services, faculties and schools to resolve complex enquiries and ensure students receive accurate, timely and professional advice.

This is a varied role suited to someone who enjoys working in a busy service environment, balancing detailed administrative work with stakeholder engagement and delivering an excellent student experience.

Key Responsibilities:

- Assist with the coordination and delivery of graduation events.
- Manage complex student enquiries across face-to-face, online and telephone channels.
- Provide advice and support relating to assessments, examinations, academic status, conferral and awards.
- Build effective relationships with faculty and other key stakeholders.
- Communicate with students regarding conferral and the provision of awards.
- Identify opportunities to improve processes and procedures to enhance the student experience.

SELECTION CRITERIA

Who we are looking for:

- A degree; or a diploma with considerable relevant experience; or an equivalent combination of relevant education, training and experience.
- Demonstrated experience providing high-quality customer service and a commitment to delivering an excellent client experience.
- Strong organisational skills, with the ability to manage competing priorities and meet deadlines. Project management experience will be looked upon favourably.
- Well-developed problem-solving skills and the ability to use sound judgement and discretion.
- Strong interpersonal skills,



the ability to build effective working relationships with stakeholders across different areas and organisational levels, and confidence to present to large groups of stakeholders.
- Excellent written and verbal communication skills, with a strong view to ensure positive end-user experience.
- The ability to work both independently and collaboratively as part of a team.
- Strong digital literacy across a range of common business applications.

Previous experience working in a student-focused environment, using a student information system such as Student One, working with a CRM, or supporting events would be highly regarded.

Role Requirements:

1. As this is a fixed term role, you will require permanent work rights in Australia to be considered
2. Successful applicants are subject to a National Police Clearance, and background, integrity, and reference checks to Curtin’s satisfaction.

Student Services

Student Services aim to enable Curtin’s vision through the delivery of a seamless student-centred experience accessible at any time, on any device, from any location. The area is responsible for the delivery of a suite of essential services, processes and systems which underpin and drive core Curtin University operations.

About Curtin University

Curtin University proudly stands among the top one percent of global universities according to the ARWU 2026 rankings. We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages,



abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live.

For more information, please visit our Diversity and Inclusion page:
https://staff.curtin.edu.au/discover-curtin/diversity-equity-and-inclusion-at-curtin/

What We Offer You:

This full-time, continuing role attracts a salary package of $85,781 - $93,836 (G05) per annum plus 17% superannuation.

Situated on Whadjuk Nyungar Country, our vibrant Bentley campus includes an art gallery, gym, childcare and medical centre, bus station, accessible parking and endless food options including a supermarket. Aside from the vibrant campus life, we offer more than just a job. Curtin offers a wide range of generous benefits, including additional leave, salary packaging, health and wellbeing services and an array of discounts for retail, travel and much more.

For more reasons to work at Curtin, please visit https://staff.curtin.edu.au/discover-curtin/

Join Us!

If this sounds like your next role, please click APPLY NOW ensuring to attach the following documents:

- Up to date Resume
- Cover Letter outlining your interest and experience, addressing the Selection Criteria noted above

If you have any queries in relation to this opportunity or the application process, please contact our careers team on [email protected] or 08 9266 9000 (option 3,1), quoting the reference number. Please note applications will not be accepted via this email address.

Applications close: 8:00PM (AWST), 29 October 2026

Late applications or applications received via email will not be considered, and only successful candidates will be contacted.

Please note we are not accepting applications from recruitment agencies at this time.

Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert.

📌 Awards Advisor, Graduations (Perth)
🏢 Curtin University
📍 Perth