Exciting Opportunity: Office Manager

Company: Smart Security and Cleaning Services (SMART TECH GROUP PTY LTD)Location: Runcorn, QLD 4113Work Type: Full-Time Classification: Administration & Office Support > Office Management

About Us

Smart Security and Cleaning Services is a growing, dynamic provider of integrated facility solutions. Operating under SMART TECH GROUP PTY LTD, we specialize in delivering high-quality professional cleaning and security management to a diverse portfolio of clients. We are a locally based business in Runcorn that values reliability, excellence, and the hard work of our team. As our operations continue to expand, we are looking for a highly organized and motivated Office Manager to be the anchor of our headquarters.

The Role

Are you a master multi-tasker who thrives in a fast-paced environment? We are looking for a proactive Office Manager to oversee our daily administrative operations, coordinate our mobile workforce, and deliver exceptional support to both our clients and field staff. You will be the central hub of our business, ensuring that rosters are filled, compliance is met, and the office runs like a well-oiled machine.

What You Will Do

- Operational Hub: Oversee the day-to-day running of our Runcorn office, managing supplies, equipment, and general administration.
- Workforce Coordination: Build, manage, and communicate rosters for our mobile security and cleaning personnel across various client sites.
- Client & Staff Support: Act as the first point of contact for incoming inquiries, client service requests, and staff scheduling updates.
- Compliance Management: Ensure all security officers maintain valid licensing and that cleaning staff adhere to strict OHS and site-specific protocols.
- Record Keeping & Payroll Prep: Manage employee timesheets,



track leave, and maintain accurate digital and physical filing systems using our CRM and operational software.

What You Will Bring

- Experience: 3+ years of experience in office management, administration, or operations coordination. (Previous experience in facility management, security, or commercial cleaning sectors is highly highly regarded).
- Organizational Mastery: Exceptional ability to manage competing priorities, handle complex staff scheduling, and keep meticulous records.
- Communication Skills: A professional, warm, and clear communication style, both written and verbal, for dealing with high-value clients and diverse field staff.
- Tech Savvy: Strong proficiency in Microsoft Office (Word, Excel, Outlook) and experience picking up rostering, CRM, or workforce management software quickly.
- Problem-Solving Attitude: A proactive, "can-do" mindset with the ability to think on your feet when rostering changes or client emergencies arise.

Why Join Us?

- Stability & Growth: Secure a full-time role with a growing local business where your contribution directly impacts our success.
- Great Culture: Join a supportive, collaborative, and hard-working team.
- Competitive Salary: Remuneration is competitive and based on your experience and skill level.
- Convenient Location: Skip the CBD commute and work locally at our Runcorn principal place of business.

How to Apply

If you are ready to take ownership of our office operations and help drive our business forward, we want to hear from you!

Click "Apply Now" to submit your updated Resume and a tailored Cover Letter outlining your experience in workforce coordination and office management.

Smart Security and Cleaning Services is an equal prospect employer. Only shortlisted candidates will be contacted.

📌 Office Manager (Runcorn)
🏢 SMART TECH GROUP
📍 Runcorn