Do you have a passion for supporting people in our community?
Join our leading Northern Territory community-managed organisation offering psychosocial support services, NDIS services, suicide prevention training and health promotion initiatives aimed at enhancing the mental health and wellbeing of people living in Central Australia. We specialise in psychosocial recovery and mental health promotion with a strong community presence and reputation.
POSITION HOURS: 38 hours a week. Full time and ongoing.
ABOUT THE ROLE
The Intake and Assessment Officer is the key point of contact for access to MHACA’s services. This role supports the prospective participant with information about MHACA services, conducts the intake interview and provides a comprehensive assessment of needs. The Intake and Assessment Officer manages the administration involved in the intake process, leads the panel review at the intake committee, and connects the participant to MHACA and external supports after the panel review process. The role also supports participants to make an NDIS application for psychosocial disability supports and assists members of the community to navigate the mental health service system and access supports if they contact MHACA seeking help.
WHAT WE ARE LOOKING FOR
We are looking for someone who has experience/understanding of working with people who live with mental health challenges,
psychosocial disability and risk management in the context of social and health service delivery.
The right candidate will also have a person-centered strength-based approach and the ability to develop rapport with participants from a range of backgrounds.
WHAT WE OFFER
MHACA offers a rewarding career with a range of employee benefits including:
- Purpose driven, impact focused work within the mental health services sector.
- Six weeks annual leave, and 11 days personal leave per year.
- Generous salary sacrifice for full-time, part time and casual employees.
- A Wellbeing Allowance of $400 per financial year
- Opportunities to grow, including professional development through our Learning and Development Framework, as well as individual training opportunities.
- Family friendly workplace policies.
If this sounds interesting and you think you’d be an asset to our team, we encourage you to APPLY NOW.
We encourage people to apply, even if they don’t meet all role requirements as we value transferable skills, diverse perspectives, experiences and contributions.
Download the Position Description at www.mhaca.org.au
For further information on the position please contact 8950 4600 or email ••••@mhaca.org.au
HOW TO APPLY:
Applications need to contain a cover letter that demonstrates your experience in line with the essential role criteria, along with a resume and contact details of two current referees.
Please email your application to ••••@mhaca.org.au
Applications will close at 9am on Monday 2 November 2026.
📌 Intake and Assessment Officer (Alice Springs)
🏢 Mental Health Association of Central Australia
📍 Alice Springs
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