Account Manager

Make an impact. Build relationships. Help shape what’s next.

About Hilton Foods
We are Hilton Foods Asia Pacific, a global leader and specialist in sustainable food packaging and a primary supplier of packaged proteins and value-added meat products to Woolworths Group Limited.

Our people are at the heart of everything we do. We believe in partners helping partners, working collaboratively towards shared goals and creating great outcomes for our customers and consumers.

About the role

As an Account Manager, you’ll sit at the heart of our customer partnership, connecting the dots between Woolworths and our internal teams to turn plans into action.

From current product launches and range changes to pricing, promotions and category initiatives, you’ll coordinate projects, bring stakeholders together and ensure key milestones stay on track. You’ll be the go-to person for day-to-day customer requirements, helping teams stay aligned, resolving queries and making sure commitments are delivered.

This is a great opportunity to build your commercial experience, develop strong customer relationships and gain exposure to the many moving parts of a leading food manufacturing business.

What You’ll Be Doing

·Build customer relationships: Develop strong working relationships with Woolworths and internal stakeholders, ensuring customer needs are understood and followed through.

·Bring projects to life: Coordinate current product launches, range changes, transitions and product delists from initial set-up through to post-launch review.

·Keep things moving: Manage pricing and promotions correspondence, customer queries and product and pricing updates through Partnerhub.

·Connect the teams: Work closely with Commercial, Product Development, Operations,



Supply Chain and other functions to coordinate activities and deliver agreed outcomes.

·Drive project visibility: Lead project tracking discussions, communicate timelines and milestones, and keep stakeholders informed of progress and priorities.

·Support category growth: Track joint category business plans and help ensure agreed initiatives are delivered on time.

·Contribute to planning: Represent the Commercial team in Demand Consensus Meetings and support relevant budget and planning processes.

About You

You’re organised, proactive and commercially curious. You enjoy working with people, juggling competing priorities and taking ownership to ensure the details don’t get missed. You’re comfortable following up with stakeholders, asking questions and finding solutions when things don’t go to plan.

Ideally, you’ll bring:

·2-5 years' experience in Account Management, Account Support, Sales Administration, Commercial Coordination, Category Management, or a customer-facing commercial role.

·Strong written and verbal communication skills, with the ability to build effective relationships across customers and internal stakeholders.

·Proven ability to manage multiple priorities in a fast-paced environment while confidently following up on actions, deadlines, and commitments.

·Highly organised with exceptional attention to detail and strong time management skills.





·Commercially minded with the ability to analyse information, identify opportunities, and support customer growth initiatives.

·Advanced computer literacy, particularly in Microsoft Excel and PowerPoint.

·Experience using Partner Hub, Quantium, Microsoft Teams, Google Workspace, and SAP is highly desirable.

·Strong understanding of Woolworths systems, ranging processes, product launch timelines, and promotional execution.

·Ability to work collaboratively across Sales, Category, Supply Chain, Product Development, and Customer teams to deliver successful outcomes.

Why Hilton Foods?

At Hilton Foods, you won’t just be joining a team — you’ll be joining a business where your ideas, relationships and contribution can make a real difference. Our fast-paced environment brings together passionate people who are driven to challenge themselves, collaborate with industry leaders and deliver exceptional results for our customers and consumers.

We’re committed to helping our people grow, providing opportunities to learn from industry leaders, develop new skills and build a rewarding career.

Benefits

✅Exclusive Discounts – Supermarket partnership perks, private health discounts & staff store savings on meat.
✅Top-Tier Facilities – Work in a highly automated, world-class site with a subsidised canteen & free parking.
✅Work-Life Balance – Flexible conditions, paid parental leave & phone/laptop provided.
✅ Career Growth & Training – Learn from industry leaders with accredited training and on-site coaching.
✅Extra Perks – Share options, discounted health insurance, referral bonuses & more!

Are you ready to embrace a new challenge in an exciting environment? Apply now and join the Hilton Foods Asia Pacific team!

📌 Account Manager (Truganina)
🏢 Hilton Foods
📍 Truganina