Are you passionate about delivering exceptional customer service? You’ll be the go-to link between customers, dealers, and internal teams, ensuring smooth after-sales service and happy customers. This isn’t just administration — you’ll be hands-on, solving problems and making an impact every day.

What You’ll Do

- Drive after-sales and campaign repairs, providing standout support across phone, email, and online channels, ensuring every customer feels valued and supported.

- Coordinate suppliers and internal teams to deliver efficient, cost-effective repairs, and keep the Aftersales & Recall Department running smoothly.

- Champion workplace health and safety for customers and colleagues alike.

About You

- Outstanding customer service skills, with clear communication, robust organisation, and a genuine passion for helping others.

- Confident using Outlook, Word, Excel, and CRM systems.

- Experience in automotive,



manufacturing, or service roles (such as Service Receptionist, Parts Interpreter, or Service Coordinator) is valued.

- Technical know-how about motor vehicles and RVs (bonus if you know Apollo brands or have RV lifestyle experience).

- Energetic, detail-focused, skilled in negotiation and conflict resolution, and devoted to creating positive customer experiences.

We’re looking for someone who puts customer service at the heart of everything — even if you don’t tick every box, your enthusiasm and commitment to making a difference is what matters most.

We value diversity and inclusion; you must have the right to work in Australia. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

📌 Customer Service Advisors (Casual) - Brisbane
🏢 Apollo Motorhome Holidays
📍 Brisbane