Are you an experienced hospitality team member who knows how to keep a restaurant running smoothly and get the best out of a team? We are known for our tender, melt in your mouth, 18 hour slow cooked Prime Rib steaks and we are looking for a confident, reliable and hands-on Front of House Supervisor to join our team on a permanent part-time basis and embrace our Hog'spitality!

We are not able to offer Visa Sponsorships at this time.

About the Role

You’ll be responsible for overseeing the front of house team during service while still being hands-on with the normal duties of the role. You’ll play an important part in ensuring meals are delivered with promptly, communication between the floor and kitchen is clear, and our customers have a great dining experience.

Key Responsibilities

- Supervise and support the front of house team throughout each shift.

- Ensure all floor staff are completing their duties correctly, efficiently and to the expected standard.

- Monitor food service times and ensure meals are delivered fresh, promptly and correctly.

- Communicate closely with the kitchen team to coordinate orders, manage delays and resolve service issues.

- Confidently handle customer complaints and resolve concerns in a professional and positive manner.

- Maintain high standards of customer service, cleanliness and presentation across the restaurant.

- Lead by example with a positive attitude,



robust work ethic and professional approach.

- Help train and guide team members and ensure service standards are consistently maintained.

- Identify and resolve problems during busy periods to keep service running smoothly.

About You

To be successful in this role, you will ideally have:

- Previous experience in hospitality, preferably in a supervisory or senior FOH position.

- Confidence directing a team and holding staff accountable for their responsibilities.

- Excellent communication skills and the ability to work closely with kitchen staff.

- The ability to remain calm, organised and professional during busy services.

- Confidence dealing with customer complaints and finding practical solutions.

- A strong understanding of what makes great customer service.

- A hands-on attitude and a willingness to jump in wherever needed.

- Availability to work a mix of weekday, evening and weekend shifts.

If you possess these qualities, we would love for you to be a part of our team in Townsville!​

To apply, send a cover letter indicating why you would be the perfect candidate for this position as well as a detailed resume to:

**********@hogsbreath.com.au
Attn : Ben
Hogs Breath Cafe Cannon Park
Townsville

Please note: Due to high volume of applicants, only successful candidates will be contacted.

📌 Front of House Supervisor/Shift Manager (Townsville)
🏢 Hogs Breath Cafe
📍 Townsville