About the role

The Operations Administrator keeps RDA Great Southern running smoothly, freeing a small executive team to focus on our strategic outcomes. Working closely with the CEO and Study Hub Manager, the role leads day-to-day administration, operational support and compliance, and is our front-of-office presence. This is a role for someone who brings order, accuracy and discretion to a varied workload. Importantly, the organisation-wide role is based at our Albany Study Hub and supports its smooth functioning, from student records and bookings to hub logistics.

Key responsibilities

- Provide front-of-office support for RDA Outstanding Southern and the Great Southern Universities Centre.

- Provide administrative support to the CEO and staff

- Maintain policies and procedures in line with safe work practices and legislation.

- Maintain the student and contacts database, including vetting eligibility.

- Provide a responsive on-site presence including orientations for new students, managing bookings and logistics to keep hubs running smoothly.

- Deliver 1:1 skills sessions and refer students to university, local or external services as needed.

- Handle day-to-day student enquiries and first-line IT support, escalating where required.

- Support payables and receivables functions.

- Support the CEO on relevant Funding Agreement requirements, including reporting and invoicing.

- Maintain RDA Great Southern policies and procedures, and support regulatory compliance.

About you

- Demonstrated office administration and operations experience, ideally in a not-for-profit setting.

- Sound finance admin skills and experience supporting governance, compliance,



funding agreement reporting and board business.

- Solid organisational and communication skills; able to manage competing priorities independently.

- Sound judgement, discretion and First Nations cultural competency.

- Strong digital skills; familiarity with accounting systems and university online study platforms highly regarded.

- Experience in tertiary student support or education administration.

- Experience coordinating events, from planning to logistics and execution.

- Familiarity with the RDA, the Regional Investment Framework, Great Southern Universities Centre, or comparable regional development.

- Police Clearance, Working with Children Check and driver's licence.

About us

RDA Great Southern is an independent, locally-led not-for-profit, funded by the Australian Government to help deliver the Regional Investment Framework. We also lead and operate the Great Southern Universities Centres (Study Hubs) across Albany, Denmark and Katanning. RDA support local leaders in building a strong, connected and resilient Great Southern. As part of a national network of RDAs, we work where economic and social impact meet to support a thriving regional economy and a thriving regional community. We connect and collaborate across government, business, not-for-profits and First Nations communities to unlock investment and innovation, bridge development gaps and back local priorities.

Benefits

- A central role keeping a regional development organisation and its Study Hubs running well.

- Variety across operations, finance, governance and student support.

- A passionate, committed, flexible, locally-led working environment.

📌 Operations Administrator (Albany)
🏢 RDA Great Southern
📍 Albany