- Career growth with a 30+ year Melbourne bakery brand
About the Company
Laurent Bakery is a Melbourne bakery and cafe business with a 30+ year history. We make French-inspired cakes, pastries, sandwiches and coffee, with a focus on artisan craft and warm service.
About the Role
You will support the Cafe Manager to run daily service at our busy Camberwell cafe. Lead from the floor, coach the team, meet service standards and help grow sales through outstanding customer experiences.
Your life will never be dull as our customers love us and we love them! Pop in and see our busy cafe and share in the ambience. We are known for fantastic coffee, amazing French cakes and pastries all handmade, and a great customer experience.
About You
We are looking for someone who is passionate about people, loves leading a team to excellence and thrives in a busy environment. Oh and you must genuinely love hospo, like we do!
Responsibilities
- Coach baristas and cafe team members on service standards
- Lead the team through busy service periods
- Drive upselling and sales
- Manage service flow and resolve customer issues
- Support stock ordering, waste and roster planning
- Open and close the cafe
Skills and Experience
- Hospo experience is a must!
- Cafe or retail supervisor experience - ready for a step up
- Customer first leadership and coaching capability
- Strong barista knowledge
- Calm, confident and solutions focused under pressure
- Flexible availability, including weekends and some public holidays
Advantages
- Employee discount card
- Career growth opportunities
- Fun, dynamic work environment
- Supportive leadership team
How to Apply
Click APPLY and tell us about your cafe or retail leadership experience, barista skills and availability.