Job Description

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Summary:

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At Otto’s Market Warrina, we are seeking a dedicated Customer Service Assistant to join our team in Townsville, Queensland. This temporary, casual role is essential for providing exceptional service to our customers, ensuring a welcoming atmosphere and enhancing their shopping experience. As a key member of our hospitality and catering team, you will play a vital role in maintaining our high standards of customer satisfaction.

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Responsibilities:

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Greet customers warmly and assist them with their inquiries
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Handle customer transactions accurately and efficiently
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Maintain cleanliness and organisation of the service area
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Assist in stocking shelves and managing inventory
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Respond to customer feedback and resolve any issues promptly
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Collaborate with team members to ensure smooth operations
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Qualifications:

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No formal education required; however, a background in hospitality or customer service is advantageous
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Previous experience in a customer-facing role is preferred but not essential
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Robust communication and interpersonal skills
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Ability to work in a quick-paced workplace and handle multiple tasks
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Basic numeracy skills for handling transactions
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A friendly and approachable demeanour
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📌 Otto's Market Warrina Customer Service Assistant Townsville
🏢 Ottos Group
📍 Townsville