Job Description

n

My Guardian is an Aged Care and NDIS service provider that is dedicated to deliver the most compassionate and loving home care. We're growing every day and there's never been a better time to join our team.

n

The Service Coordinator is a front-line position acting as a representative of My Guardian providing the services offered by the company.

n

The role will be full-time, in office at our Sydney Olympic Park Head Office.

n

Your key responsibilities will include but are not limited to:

n

n
Coordinate staff rostering and scheduling to ensure all shifts are effectively covered and services run smoothly.
n
Build robust relationships with clients and families, delivering a high-quality, customer-focused support experience.
n
Provide on-call support on a rotating roster to manage urgent shift changes and ensure continuity of care.
n
Support, mentor, and train staff, encouraging professional growth and high service standards.
n
Work closely with clients, carers, and Case Managers to help achieve individual care goals and outcomes.
n
Assist with NDIS and aged care program coordination, including service delivery, budget reviews, and compliance.
n
Coordinate client-related services and resources, including maintenance, clinical products,



and other support needs.
n
Contribute to smooth office operations, including stakeholder communication, record management, and general administration.
n

n

The successful candidate must have:

n

n
Ability to work independently
n
Bilingual languages are a major plus, especially Greek speaking
n
Excellent communication and listening skills
n
Compassionate, patient and caring nature
n
High level of organisational skills
n
Competent using Google Docs and able to learn business systems quickly
n
Sound computer skills in Office and Excel (or similar)
n
Able to work in a fast-paced environment.
n
Competitive salary package
n
Onsite gym
n
Supportive and positive office culture
n
Weekly Friday afternoon drinks and nibbles at Head Office
n
Healthy snacks and refreshments
n

n

If you are a motivated and organised Service Coordinator who is passionate about delivering high-quality support services, building robust relationships with clients and staff, and ensuring care runs smoothly, we would love to hear from you.

n

Please note that only shortlisted candidates will be contacted.

n
J-18808-Ljbffr

📌 Client Care Coordinator Sydney
🏢 My Guardian - Aged & Disability Care
📍 Sydney