Compare the Market Australia is seeking an experienced Incident Manager/Lead to own the full lifecycle of IT incidents, coordinating resolution across hybrid settings and multiple vendors. You will drive communication with stakeholders, lead incident bridges, and perform root cause analyses to implement lasting improvements.
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The role requires robust ITIL-aligned practices, hands-on incident management, and collaboration with Service Desk, Infra, and Change teams.
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📌 Strategic Incident Response Lead Brisbane
🏢 Compare the Market Australia
📍 Brisbane
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