Job Description

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We are seeking an organised, professional and patient-focused Casual Medical Receptionist to join our specialist clinic, which provides care across Nephrology, Psychiatry and Pulmonology. This role is ideal for someone who enjoys working in a rapid-paced clinical environment, has excellent communication skills, and can confidently support both patients and clinicians.

Key responsibilities /n

Warmly greet patients and manage check-ins for specialist consultations

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Answer phone calls, manage appointment bookings and coordinate follow-up visits

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Maintain accurate patient records and ensure timely scanning/uploading of documents

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Liaise with doctors, nurses and allied health staff regarding patient flow and scheduling

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Process payments, Medicare claims and private billing

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Assist with correspondence, referrals, reports and general administrative tasks

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Uphold confidentiality,



professionalism and a calm presence at all times

About you /n

Previous medical reception or health-care administration experience preferred

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Solid communication and interpersonal skills

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Ability to multitask and work efficiently during busy clinic sessions

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Familiarity with medical software (e.g., Genie, Best Practice, or similar) is an advantage

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Reliable, punctual and able to work flexibly across casual shifts

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Compassionate, respectful and comfortable supporting patients with complex medical needs

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Supportive specialist team environment

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Training in clinic processes and specialist workflows

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Flexible casual hours

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Prospect to contribute meaningfully to patient care

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📌 Medical Receptionist Tamworth
🏢 GOSFORD NEPHROLOGY
📍 Tamworth