Join a team that puts customers firstAre you someone who enjoys helping people, solving problems, and building great relationships?
We're looking for a Customer Care Consultant to join our team and deliver outstanding service to our customers every day.
As the first point of contact, you'll play a key role in helping customers find the right solutions, managing enquiries, and ensuring every interaction leaves a positive impression.
If you thrive in a quick-paced environment and love providing exceptional customer experiences, we'd love to hear from you.This is a permanent full-time opportunity at our Regency Park SA officeWhat You'll Be DoingAssisting customers with phone and email enquiriesProcessing orders, quotes, and backorder requestsProviding product information and recommending solutionsBuilding strong relationships with customers and internal teamsIdentifying opportunities to support sales and add valueWorking collaboratively to achieve team and customer service goalsHelping improve processes and finding smarter ways of workingWhat We're Looking ForPrevious customer service or call centre experienceStrong communication and problem-solving skillsA positive, customer-first mindsetGreat attention to detail and ability to multitaskConfidence using computers and multiple systemsA team player who enjoys working with othersBonus points if you have experience in industrial,



trade, wholesale, or supply environments.What's In It For YouPermanent role, incentives & Wesfarmers share plansExclusive Perks: Team Member discount card for Kmart, Bunnings, Target & Officeworks, FREE One Pass subscription & Wesfarmers discounted offers from over 400 retail partnersContinuous training and career development opportunitiesTeam events, celebrations, award recognition and prizesEmployee Assistance Program: wellbeing support for you and your immediate family - covering counselling, coaching, financial advice, legal guidance, nutritional services, & more!
Fitness Passport membership, giving you and your family discount and access to a wide network of health and fitness facilitiesRefer-A-Friend program – earn up to $2,000 for each referral!
Free onsite parking and more!
As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).
Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.
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📌 Customer Care Consultant - Regency Park Sa (Adelaide)
🏢 Blackwoods
📍 Adelaide