The Social Domain is a welcoming multidisciplinary allied health practice in Caulfield North.
Our team of Speech Pathologists, Occupational Therapists and Psychologists supports children, adolescents and adults to build skills, confidence and independence.
We pride ourselves on providing high-quality care in a warm, supportive and collaborative environment.
About the role
We're looking for an experienced practice manager who is a hands on leader and someone who enjoys taking responsibility and initiative, communicates clearly and is proactive at solving problems and streamlining processes.Working closely with a small team- Practice Director, clinicians and our administration team member, you'll play a key role in coordinating administrative processes, and ensure the efficient running of the practice and delivering an exceptional experience for clients and families.
This role is 4 days per week and salary range advertised is based on experience and inclusive of super, pro rata.
Key responsibilities
Overseeing the day to day operations of the practice and supporting the administration team
Managing client enquiries and ensuring prompt, professional follow-up
Proactively managing clinician schedules, appointments, cancellations and waitlists to maximise appointment availability
Ensuring clients and families receive a warm, responsive and professional service
Coordinating administrative workflows and ensuring tasks are completed accurately and on time
Overseeing billing,



invoicing and other routine financial administration processes
Optimising systems, processes and operational efficiency
Supporting effective communication between the administration team, clinicians and Practice Director
Managing and resolving day to day operational issues
About you
Demonstrated experience in practice management, preferably within allied health or another healthcare setting
Experience coordinating or supervising administrative staff
Excellent organisational skills and the ability to prioritise effectively
A proactive approach to appointment scheduling, waitlist management and client enquiries
Strong communication and interpersonal skills, with a warm and professional manner
Confidence using practice management software and other digital systems
Sound judgement, attention to detail and a commitment to following tasks through
The ability to work independently, solve problems and take ownership of outcomes
Experience with Splose would be an advantage, but is not essential
Experience with NDIS related invoicing and associated admin alongside an understanding of Medicare billing processes would very desirable.
Be part of a friendly, collaborative multidisciplinary team
Work in a welcoming clinic environment
Enjoy a diverse role with responsibility and autonomy
Have the opportunity to contribute ideas and improve how the practice operates
Make a meaningful contribution to a practice supporting clients and families across the lifespan
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📌 Practice Manager (Melbourne)
🏢 The Social Domain
📍 Melbourne