Red Hat is seeking a Customer Support Specialist fluent in Japanese and English (Mandarin a plus) to support enterprise customers in APAC.
This remote role focuses on Japan-based customers, handling product and subscription inquiries via phone and email, coordinating with internal teams.You will diagnose issues, document solutions, and contribute to knowledge articles.
Solid communication, multitasking, and a proactive problem-solving mindset are essential in a global, remote team.
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