Customer Care Executive | Property Developer (Brisbane)

Customer Care Executive | Property Developer (Brisbane)

14 Oct
|
Ventani Group
|
Brisbane

14 Oct

Ventani Group

Brisbane

2IC to General Manager - Property Management
Our client is an established residential real estate agency network with a strong presence across Brisbane and a reputation for delivering professional property management services and building lasting client relationships.
With a growing team and a commitment to maintaining high standards, they are seeking an experienced property professional to step into a key support role within their Property Management division.
This is an excellent opportunity for a Senior Property Manager who is ready to take the next step in their career, develop your leadership capabilities and gain broader exposure to the operational side of a property management business.
The Role
Working closely with the General Manager, you will play an integral role in supporting the day-to-day operations of the Property Management team.
You will provide guidance to the team, assist with training and onboarding, help maintain compliance standards and contribute to the overall performance of the department.
Importantly, this role has no portfolio permanently attached, allowing you to focus on supporting the team and developing your leadership skills.
You will step in to cover portfolios when required, such as during periods of leave or increased workload.
This role will include:
Providing day-to-day support to the General Manager and Property Management team
Assisting with the onboarding, training and development of team members
Supporting compliance processes, procedures and reporting
Assisting with KPI monitoring and performance reporting
Providing guidance and support on complex tenancy, landlord and property management matters




Helping troubleshoot issues and identify practical solutions for the team
Stepping in to manage portfolios when required to provide leave coverage or additional support
Helping maintain consistent processes and high service standards across the department
Supporting the implementation of operational improvements and team initiatives
Our Client
Our client is an established residential real estate agency network with a strong presence across Brisbane and a reputation for delivering professional property management services and building lasting client relationships.
With a growing team and a commitment to maintaining high standards, they are seeking an experienced property professional to step into a key support role within their Property Management division.
This is an excellent opportunity for a Senior Property Manager who is ready to take the next step in their career, develop your leadership capabilities and gain broader exposure to the operational side of a property management business.
The Role
Working closely with the General Manager, you will play an integral role in supporting the day-to-day operations of the Property Management team.
You will provide guidance to the team, assist with training and onboarding,



help maintain compliance standards and contribute to the overall performance of the department.
Importantly, this role has no portfolio permanently attached, allowing you to focus on supporting the team and developing your leadership skills.
You will step in to cover portfolios when required, such as during periods of leave or increased workload.
This role will include:
Providing day-to-day support to the General Manager and Property Management team
Assisting with the onboarding, training and development of team members
Supporting compliance processes, procedures and reporting
Assisting with KPI monitoring and performance reporting
Providing guidance and support on complex tenancy, landlord and property management matters
Helping troubleshoot issues and identify practical solutions for the team
Stepping in to manage portfolios when required to provide leave coverage or additional support
Helping maintain consistent processes and high service standards across the department
Supporting the implementation of operational improvements and team initiatives
About You
In order to be successful in this role, you will be a highly motivated, client focused individual who is willing to work hard and be part of a supportive and cooperative team.
You will also require -
Minimum 4 years experience in property management
Current QLD Certificate of Registration
Reliable vehicle and valid drivers licence
Immaculately presented
Strong client service skills and a customer focused mindset
Excellent written and verbal communication skills
Ability to be flexible and adaptable
#J-*****-Ljbffr

📌 Customer Care Executive | Property Developer (Brisbane)
🏢 Ventani Group
📍 Brisbane

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