We are a rapid-growing, locally-owned and operated company in the smoke alarm testing and maintenance industry with a strong reputation for customer service and a genuinely supportive team culture.Based in Burleigh, this is an excellent opportunity for either an experienced administrator or an ambitious individual to join a well-organised office with a dynamic team where your skills will be valued.This is a key role in the business, ensuring smooth workflow between clients, property managers, tenants, homeowners and our operational team in the field.Customer Fanatic / AdministratorBurleigh Heads | Monday-Friday | 8:30am - 4:30pmWe are a fast-growing, locally-owned and operated company in the smoke alarm testing and maintenance industry with a strong reputation for customer service and a genuinely supportive team culture.Based in Burleigh, this is an excellent opportunity for either an experienced administrator or an ambitious individual to join a well-organised office with a dynamic team where your skills will be valued.This is a key role in the business, ensuring smooth workflow between clients, property managers, tenants, homeowners and our operational team in the field.About the RoleYou will be the central point of coordination between office and field staff,



using your initiative and experience to keep information flowing accurately and efficiently.Duties include:Delighting clients with exceptional serviceSelling to inbound enquiriesManaging and updating our customised databaseEntering and processing work orders received from property managers into the systemResponding to phone, email and web enquiriesLiaising with property managers, tenants, homeowners and techniciansAccurate data entry and record keepingGeneral office administrationThe applicant must demonstrate;Energy and driveSense of comradery and a fun spirit with colleaguesCapacity to accurately record and manage system information electronicallyExcellent written & verbal communication skillsHigh Level of computer literacyPleasant phone mannerHigh level of organisational skillsHigh level of attention to detail and commitment to qualityAbility to work autonomouslyOwn reliable transportWhat We OfferStable, long-term position with career growth opportunitiesDynamic and exciting workplace, with great colleaguesA well-established business with a great reputationA role where your experience will be genuinely valuedThe successful applicant must be available for start immediately.All applicants must include a personalised cover letter specific to this role.
Applications without a personalised cover letter WILL NOT BE READ.
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📌 Administrator Officer (Gold Coast)
🏢 Pacific Smoke Alarms
📍 Gold Coast