Credit and Billing Manager
Permanent, Full Time Dandenong South, VIC
Lead the Accounts Receivable Function | Dandenong SouthA role where you actually get to lead.
If you're a credit or AR manager who's ready to build a team, not just run a ledger, this is worth a conversation.
We're partnering with a well-known premium food manufacturer, part of a global group, to find a Credit & Billing Manager to lead their Accounts Receivable function.
They supply thousands of businesses across the east coast, from independents to multi-site operators and national accounts.
They're investing in how AR works and how it treats customers.
This isn't a set-and-forget role.
The groundwork is done, the governance is in place, and the team is growing.
What's needed now is a leader who can lift the team, sharpen the processes and own the function from end to end.
Why This Role?
Real ownership of a function, with the backing of a global group when you need it
A small, close-knit finance team where your ideas get heard and acted on
A business that wants AR to protect customer relationships, not just collect cash
The chance to shape how a growing team works, from KPIs to culture
The Role Reporting to the Financial Controller, you'll lead a team across Melbourne, Sydney and Manila covering credit, billing, payment processing and new customer applications.
Day to day, you'll be:
Coaching and developing your team so they own their work, solve problems and hold themselves accountable
Setting clear expectations, KPIs and workflows, and making sure processes are documented and followed
Managing the size and age of the debtors ledger through practical, customer-focused collections
Working with customers to resolve disputes,



review terms and keep valuable customers trading
Spotting recurring issues and working with Sales, Customer Service and Finance to fix them at the source
Strengthening credit policies and risk assessment, and backing your recommendations with data
Producing weekly AR and KPI reporting for senior stakeholders
Stepping in to support the team during peak periods
Who We're Looking For:
You're a people leader first, with solid credit and AR experience behind you.
Specifically:
Proven experience in credit management, collections or accounts receivable, with experience leading a team
A modern, relationship-led approach to collections.
You'd rather pick up the phone and find a solution than send another reminder email
A track record of improving processes, with examples of what you changed and the results it delivered
Comfort working in a corporate environment with clear governance and controls
Experience with a major ERP (Business Central, NetSuite, Dynamics, SAP or similar)
Strong Excel skills; Power BI is a bonus
A degree in finance, accounting or business is preferred
Food or FMCG experience is a plus but not essential.
If you've led a strong AR or credit team in another industry, we'd like to hear from you.
What's On Offer
Competitive salary that reflects your experience
On-site parking
Employee rewards and discount platform, plus EAP
On site to start, with flexibility as you settle into the business
A leadership role with real influence in a business that values its people and customers
Altitude is an equal opportunity employer that actively embraces diversity in its workforce through accurate community representation of gender, culture, thought, and work arrangements.
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📌 Credit & Billing Manager (Victoria)
🏢 Altitude Recruitment
📍 Victoria