Office Administrator and Customer ServiceOffice Administrator and Customer ServiceSolatube HomeMinchinbury, Sydney NSWClient & Sales ConsultantFull time$35 – $40 per hourAbout Solatube HomeSolatube Home is a Premier Dealers for daylighting and ventilation solutions for Solatube Australia.We're a family-owned Australian business with a solid reputation for quality products and exceptional customer service.
We have a close-knit team and value people who take ownership, use their initiative and genuinely care about doing a good job.About the RoleWorking closely with our team, you'll be an important point of contact for our customers and builders while also providing essential administrative support to the business.Your day may include answering customer calls, following up enquiries, processing an order, preparing an invoice, checking an account, updating records or helping organise something happening in the office.We're looking for someone who enjoys this variety and is happy to get involved wherever they're needed.Your responsibilities will include:Providing friendly, professional and helpful customer serviceResponding to customers and builders phone calls, email and online enquiryPreparing quotations and processing ordersPreparing and processing invoicesAccounts receivable and accounts payableIn home consultation and install schedulingFollowing up outstanding invoices and payments when requiredMaintaining accurate customer, order and accounts informationAssisting with reports and general management administrationAbout YouWe're looking for someone who is friendly, confident, organised and proactive.You may come from a customer service, administration, accounts or office support background — or you may have experience across several of these areas.What matters most is that you're someone who takes responsibility,



follows things through and enjoys helping people.You'll ideally have:Excellent customer service skills and a friendly telephone mannerConfidence answering and making customer follow-up callsExcellent attention to detail and accuracyGood organisational and time-management skillsGood knowledge of Microsoft Office, particularly Outlook, Word and ExcelExperience with invoicing and general accounts administrationThe ability to manage multiple tasks and prioritiesA proactive approach and the confidence to use your initiativeReliabile with a strong work ethicA positive, team-focused attitudeXero, and Aroflowould be an advantage but not a requirement.Previous experience in customer service, administration and accounts but we're more interested in finding the right person with the right attitude.What We Offer$33 – $40 per hour, depending on experienceComprehensive training and onboardingGenuine career development and progression opportunitiesSupportive and friendly team environmentFree onsite parkingEstablished Australian family-owned businessOver 30 years of industry experienceIf this sounds like you...If you're a people person who enjoys customer service, is comfortable on the phone, has an eye for detail and likes keeping things organised, we'd love to hear from you.What can I earn as an Office AdministratorEvery day, we at Solatube Australia challenge ourselves to bring natural daylight into dark spaces.
One thing is clear.
Our products are the highest-performing daylighting systems that use advanced optics to significantly improve the way daylight is harnessed.We work better, we feel better and think better utilising natural daylighting solutions.The Solatube story began in the ****'s when a lone Australian inventor created a product that revolutionised the way daylight was brought into a building.
Known as a tubular daylighting device, this product was a compact and leakproof alternative to traditional skylights.
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📌 Office Administrator And Customer Service (Sydney)
🏢 Solatube Australia
📍 Sydney