Medical Secretary/Receptionist – Paediatric PracticeJoin our friendly and professional paediatric practice, located close to Geelong CBD.We are looking for a friendly, hardworking and patient-focused Medical Secretary/Receptionist to join our small, busy administration team.The position is initially offered at 28 hours per week:Monday to Wednesday: 7.5 hours per dayThursday: 5.5 hoursHours will be reviewed in February **** in line with staffing arrangements and the ongoing needs of the practice.You'll be joining a supportive team where workplace culture, teamwork and providing a positive experience for our patients and families are highly valued.This is a great prospect to gain valuable knowledge and experience within a busy, welcoming, diverse and inclusive paediatric specialist practice.Key duties will include, but are not limited to:Scheduling appointments and diary management.Billing, receipting, invoicing, accounts and consultations.
Banking and reconciling accounts and following up on payments, unpaid invoices and debtors with Medicare, patients and other organisations.Be first point of contact and manage enquiries promptly and efficiently, via phones, face to face, and other electronic communicationsProcess and manage, forms, documents, requests, correspondence, and files.Other general office and administration duties,Demonstrate and provide high levels of customer service, professional care and administration support to the patients, families, clinicians, staff, the business,



other allied health services, and practice users or visitors.Experience / a willingness to learn / a keen interest in, basic accounts, billing, banking, and debtors.Ability to work autonomously, show initiative and work productively, individually and within a teamAbility to multitask in a busy, fast paced, evolving and sometimes demanding environment where each day can be differentExcellent time management skills and the ability to prioritise workload and duties on the goBe self-motivating, mature, diligent, reliable, punctual and have a strong work ethic.Possess intermediate to advanced computer and technology skills,A willingness and ability to learn new skills and industry specific computer programs.The ability to maintain a high level of professionalism, integrity and confidentialityBe available to work shifts between the hours of 8:30am and 6:00pm.Understand and demonstrate inclusivenessDays of work will primarily be Monday to Thursday, (no weekend work or public holiday work is required).
Previous experience and training would be highly regarded, but not essential and training/mentoring will be provided.Desirable skills and/or experiencePrevious experience or training in medical reception or similar administrative positionUnderstand medical terminologyPrevious experience in the use of medical practice computer management software.An understanding of the Medicare benefits schedule (MBS) and/or item numbers.
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📌 Medical Secretary/Receptionist (Geelong)
🏢 G Pg
📍 Geelong