The SAFe Release Train Engineer is an agile professional and servant leader, supporting an Agile Release Train (ART) in PCCW Global's SAFe environment.
They are a pragmatic, outcome-oriented and empathetic problem solver who embodies and encourages Agile values and principles, and supports the execution of Protected Planning Increments at ART level.
Responsibilities
Support and coach up to two ARTs
Facilitate ART level agile activities and SAFe ceremonies
Ensure the Scaled Agile Framework, IT standards and procedures are effectively implemented at ART level
Drive the resolution of impediments with support from the ART Trifecta, Business Owners and Team Coaches
Accurately maintain the ART's data in Jira
Represent the ART to Agile Program Management Office (APMO) and similar
Provide transparency to Portfolio leadership and escal
As a servant leader, apply coaching principles and practices to support the ART and their achievement of PI Objectives
Support the ART's preparation for and execution of PI Planning
Participate in agile communities of practice and develop agile skillset
Model agile mindset, values and principles within the ART
Drive and support continuous improvement within the ART
Mentor the ART's Team Coaches




Possess and actively develop excellent communication skills and a comprehensive agile toolkit
Capably support teams and individuals as a servant leader
Build consensus in a self-organising team and support psychological safety
Practice and support Radical Candour, minimise multitasking and context switching in teams and support outcome-focus
Resolve conflicts with support from the ART Trifecta and Team Coaches
Support other RTEs and Team Coaches in their coaching
Mandatory Requirements
Bachelor's degree or equivalent professional experience
Certified Scrum Master or equivalent SAFe credentials
Demonstrable experience as an RTE, senior Agile Coach or similar in a professional role
Demonstrable understanding of the role, responsibilities and value of an RTE
Demonstrably excellent English communication skills
Highly Valued
Bachelor's degree or equivalent in a software or telecommunications field
SAFe RTE / SPC certification
Significant experience as an RTE in a SAFe environment
Significant experience as an agile coach and/or agile trainer
Leadership experience in a professional capacity
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📌 Scrum Master / Team Coach (Brisbane)
🏢 Hong Kong Telecom
📍 Brisbane