Job Description
Enterprise Systems Governance & Enablement Manager
The Enterprise Systems Governance & Enablement Manager will establish and lead an enterprise-wide approach to maximise the value, effectiveness and adoption of Jewish Care's enterprise systems.
Reporting to theHead of Data & Analytics, this role will provide enterprise coordination, governance and business enablement across operational teams, Product Owners, IT, Data & Analytics, vendors and senior stakeholders.
The role will establish a consistent approach to identifying, assessing and prioritising significant system enhancements, workflow improvements and technology-enabled process changes.
It will provide an enterprise view of competing priorities, risks, dependencies and opportunities, ensuring that improvement activity is aligned to organisational priorities and delivers clear business outcomes.
Key Responsibilities
Establish and maintain enterprise systemsgovernance, prioritisation and operating frameworks.
Develop and maintain a consolidated enterprise view of system capability, risks, utilisation, improvement opportunities and priorities.
Establish and manage the enterprise enhancement and improvement intake and backlog, ensuring significant initiatives are appropriately assessed and prioritised.
Partner with operational leaders and Product Owners to translate business needs into practical system and process improvements.
Identify opportunities to reduceduplication, manual workarounds, process variation and unnecessary customisation.
Lead or facilitate process reviews, workflow improvements, business analysis and current/future-state process mapping.
Coordinate business readiness, user acceptance testing and adoption activities for significant system changes.
Establish appropriate documentation, knowledge management and super-user/operational champion networks.
Work closely with Data & Analytics to considerdata quality, reporting, integration and benefits realisation.
Maintain enterprise improvement backlogs and roadmaps,



tracking risks, dependencies, decisions and outcomes.
Build effective relationships with technology vendors and work with IT on system dependencies, integrations and support pathways.
Provide regular reporting and recommendations to governance forums and senior stakeholders.
The role will progressively expand its system coverage over the first6–12 months, with priorities agreed with the Head of Data & Analytics and relevant executive stakeholders.
About You
We are seeking an experiencedenterprise system, transformation, business improvement or technology enablement professionalwho can operate confidently across a complex, multi-stakeholder environment.
You will bring:
Demonstrated experience acrossenterprise business systems, digital transformation, business improvement or systems enablement.
Strong understanding of the relationship betweenbusiness processes, technology and organisational outcomes.
Experience establishing or improvinggovernance, prioritisation and operating models.
Solid analytical, problem-solving and process improvement capability.
Experience managing competing priorities and influencing across organisational boundaries.
Strong executive, stakeholder engagement, facilitation and communication skills.
Experience supporting system enhancements, releases, implementations and business readiness.
Understanding of data quality, reporting and information-management impacts arising from system change.
A pragmatic enterprise minded approach, with the ability to balance immediate operational needs with sustainable enterprise outcomes.
Desirable Experience




Experience with enterprise platforms such asAlayaCare, LeeCare, UKG/HRIS, CompliSpace, Microsoft Dynamics 365 Business Central, or similar systems would be advantageous.
Experience inaged care, disability, health, community services, not-for-profit or other regulated environmentswould also be highly regarded.
About us
Jewish Care Victoria, is a not-for-profit organisation and is one of the largest providers of aged and community services for the Jewish Community in Victoria and has been servicing the community for over 175 years.
Our staff come from all cultural and religious backgrounds, and we provide cultural and spiritual training in the Jewish Ethos.
Why Jewish Care is the best choice for your career:
Salary Packaging – as a not-for-profit organisation, our staff benefit from some Fringe Benefit Tax exemptions through salary packaging up to$15,900 p.a + up to $2,650 p.a on meals and entertainment
Purchased leave– up to 4 weeks additional time off to enhance your work-life balance
Employee Assistance Programfor you and your family
Staff Referral Bonus Program
Reward & Recognition– our STAR program reflects our commitment to celebrating and acknowledging team members who embody our core values in their daily work
Jewish Care proudly celebrates and warmly welcomes the rich diversity of our community and strives to be inclusive for all, including the LGBTI+ community.
Jewish Care acknowledges Aboriginal and Torres Strait Islanders as the Traditional Custodians of the land on which we live and work.
Our services and supports are provided on the lands of the Wurundjeri and Boonwurrung people, and we deeply respect and honour their ongoing cultural and spiritual connection to land, waters and community.
Jewish Care is committed to protecting clients and staff members from all forms of harm and abuse.
We require all applicants to undergo an extensive screening process during their recruitment process.
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