Job Description
2 x Positions | Major Utilities Organisation
Location:Parramatta, Sydney
Hybrid:3 days office / 2 days WFH
Rate:$800–$900 per day + super
Contract:ASAP – 29 January ****
Extension:Potential extension
Hours:40 hours per week
We are seekingtwo experienced Business Analyststo join a major utilities organisation within its Infrastructure Delivery function.This is not an IT Business Analyst role.
These positions will focus on undertaking a deep-dive review of operational processes, third-party delivery arrangements and infrastructure delivery models to identify gaps, inefficiencies and opportunities for improvement.
Working across a complex infrastructure workplace, you will gather evidence, engage with stakeholders and assess how documented processes and contractual arrangements are operating in practice.
Your findings will ultimately be translated into clear, practical recommendations for senior leadership.
Key responsibilities
Gather and analyse qualitative and quantitative data, documentation and stakeholder feedback to identify trends, risks, pain points and improvement opportunities
Conduct discovery activities and stakeholder interviews to validate findings and understand current operational practices
Analyse current-state processes and interfaces to identify gaps, duplication, bottlenecks, inefficiencies and delivery constraints
Develop process and interface maps and document roles, responsibilities and stakeholder interactions
Review third-party contractual obligations and delivery models to assess whether they are operating as intended
Undertake root cause analysis across process, governance, role clarity and performance issues
Identify practical opportunities to improve infrastructure and third-party delivery processes




Translate complex findings into clear, evidence-based recommendations
Prepare findings reports, presentations and executive-ready materials
Present insights and recommendations to senior stakeholders
Skill and Experience
Business Analysts or process improvement professionals with approximately5–7+ years' experienceand exposure toinfrastructure, utilities, construction or complex project delivery environments.
Strong business and operational process analysis experience
Demonstrated process mapping and operating model review capability
Strong gap analysis and root cause analysis skills
Experience identifying process inefficiencies, duplication and governance impacts
Exposure to third-party contracts, contractual obligations and delivery models
Experience working within infrastructure, utilities, construction or project delivery environments
Strong senior stakeholder engagement and interviewing skills
Excellent written communication and executive report-writing capability
The ability to translate complex analysis into concise, practical recommendations for senior decision-makers
Experience withalliance contractual models, NEC contracts or other major infrastructure delivery modelswill be highly regarded.
We are also open to candidates who have developed strong business analysis and process improvement capability through an infrastructure delivery, contracts, commercial or engineering background.
This is an excellent opportunity to work on a focused piece of project work within a major infrastructure workplace, with the potential for extension beyond the initial contract.
if this matches your skillset and experience, please apply NOW and y will be contacted for a further discussion of your profile is deemed a suitable match.

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