Job Description
VicTrack is the custodial owner of Victoria's rail transport land, assets and infrastructure.
We work to protect and grow the value of the portfolio, to support a thriving transport system and make travel and living better for all Victorians.
With much of our asset portfolio dedicated to rail transport - our land, infrastructure, trams, trains and telecommunication networks - our focus is on strategic asset management and supporting the delivery of better transport solutions.
When you join VicTrack, you'll become part of an organisation that celebrates the diverse backgrounds, perspectives, and life experiences of our people.
We are committed to fostering a workplace that mirrors the diverse communities we serve.
Everyone is welcome to apply for a role at VicTrack and we encourage open discussions about any adjustments you might need during the recruitment process or within the role.
If you have a disability or specific access requirements, please let us know how we can offer you additional support.
Free travel on all public transport - Trains | Trams | V/Line
17.5% leave loading
1 x Extra day off (EDO) per month
Company vehicle provided - role requires frequent travel
Flexible public holidays - swap any public holiday for another day that better suits your lifestyle, culture, or personal commitments
Stable work environment - Victorian Government state-owned enterprise
16 weeks paid parental leave (36 unpaid)
Additional 5 days of reproductive health and wellbeing leave to support your reproductive health, wellbeing, and related life events
Free access to on-site gym and end of trip facilities
Training and development opportunities to help you grow and develop your career
The challenges of our fast-growing sector put our people at the front of some of Victoria's most exciting projects intelecommunications,property development and project delivery - with job opportunities as diverse as our organisation.
The Role




The Infrastructure Officer - Facilities is responsible for ensuring that all telecommunications and network facilities - at all data centres, communications equipment rooms, including telecommunication infrastructure - are maintained in accordance with VicTrack and statutory and/or legislative requirements.
This position is responsible to develop initiatives to increase performance and cost efficiencies and also review and recommend enhancements to existing maintenance practices.
In addition, the position will conduct site inspections and audits across VicTrack's Telecommunications infrastructure as directed.
Please note, this position may be required to provide out-of-hours support in case of emergencies or other afterhours site issues.
This role will also require frequent travel within metropolitan Melbourne, VicTrack will provide the successful candidate with a company vehicle.
Key Responsibilities:
Ensure the continuous and reliable operation of VicTrack's Telecommunications facilities and network infrastructure:
Provide subject matter expert advice, consultation, and reviews across all aspects of Telecommunications Facilities
Manage upgrades, maintenance activities, and other-directed works related to Telecommunications Facilities
Contribute to the development and implementation of best practice standards, policies, and procedures for physical site access and security management
Design and recommend facilities improvement in conjunction with the annual budgets related to facilities maintenance
Identify, assess, and report on risks associated with facilities operations




Conduct and report on supplier and maintenance contract performance, ensuring alignment with VicTrack business requirements
Respond promptly to incidents, ensuring timely repair and restoration of services
Develop and recommend process improvements and methodologies to enhance cost efficiency and operational effectiveness
Monitor environmental and logical alert systems which may include after hours call-outs, responding appropriately and recommending improvements where necessary
Qualifications:
A relevant tertiary qualification or appropriate technical qualification (highly desirable)
Current Victorian Driver's Licence (mandatory)
Knowledge & Experience:
Experience in facilities management within a telecommunications environment
A demonstrated understanding of telecommunication environments such as data centre facilities, telecommunication infrastructure and equipment rooms, including but not limited to power supplies, power distribution boards, generators, switchgear, UPS systems, chillers, air handling units, fire protection and environmental management systems and also tower and tower infrastructure
Experience with incident, problem and change management practices
Knowledge of quality assurance systems and processes
Knowledge or awareness of the Telecommunications Act
We are proud to be recognized by WORK180 as an employer of choice for women.
Explore the WORK180 website to learn about our advantages and policies.
Research shows that 60% of women and underrepresented groups may decide not to proceed, even after drafting an application.
We believe diversity strengthens every team, so even if you don't meet every qualification, we still encourage you to apply!
Offer of employment is strictly subject to successful background (pre-employment screening) and criminal history check.
VicTrack is an equal opportunity and human rights employer.
Closing Date:01/11/2026
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📌 Infrastructure Officer - Facilities (Melbourne)
🏢 VicTrack
📍 Melbourne