Job Description
Accounts Receivable Officer
**** Perth Hays
Full-Time Permanent Position based in our new Head Office in Booragoon!
Salary Packaging providing tax benefits of up to $18,550
Job Description
Do you have experience in accounts receivable processing and are open to work in a temporary role?
Managing an aged debtor ledger
Following up outstanding invoices
Investigating unpaid and rejected NDIS claims
Reconciling payments and resolving remittance discrepancies
Managing AR related queries and disputes
Monitor and manage all incoming payments from customers
Perform daily banking to ensure payment received allocated correctly
Send statements and payment reminders to customers
Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted
Follow up on overdue invoices and liaise with clients regarding payment issues
Maintain accurate records of customer accounts and financial transactions
Assist in month-end and year-end closing processes and collaborate with internal teams to resolve billing discrepancies
Support audits and compliance requirements by providing necessary documentation
What you'll need to succeed
Previous Accounts Receivable and collections experience
Robust reconciliation and problem‐solving skills
Ability to investigate payment discrepancies and outstanding debts
Excellent communication and stakeholder management skills
Strong attention to detail and ability to work autonomously
What you'll get in return
Immediate start temporary opportunity
Supportive and collaborative team environment
Proximity to public transport
Flexible start and finish time




Basic Qualifications
Certificate IV in bookkeeping or equivalent
More than 5 years experience as an Accounts Receivable Officer or similar role
Strong knowledge of accounting principles and financial regulations
Hands‐on experience with Pronto Accounting System (essential or highly preferred)
Excellent communication and negotiation skills
Detail-oriented with strong organizational and time management abilities
Ability to handle confidential information with discretion
Salary Packaging providing tax benefits of up to $18,550
Full-Time Permanent Position based in our new Head Office in Booragoon!
About the role
Manage a high-volume accounts receivable portfolio, including invoicing, collections and account reconciliations
Communicate with customers regarding outstanding accounts and resolve account disputes
Monitor accounts receivable balances and proactively follow up overdue invoices
Maintain accurate records and updates within the debtor management system
Build strong relationships with customers, families and internal stakeholders
Prepare monthly accounts receivable reporting and support discussions to resolve outstanding issues
Contribute to the implementation and improvement of processes, tools and procedures
About you




Previous experience in Accounts Receivable, Credit Control or a similar role
Experience managing a high-volume debtor ledger
Robust customer service and stakeholder engagement skills
High attention to detail and strong problem‐solving abilities
Ability to work collaboratively within a finance team
A proactive approach to identifying and recommending process improvements
Experience using ERP systems
Experience with Salesforce, Lumary and GreenTree will be highly regarded
Full-time, permanent role
Increase your take-home pay with salary packaging up to $18,550 per annum
Hybrid work options, including work from home and local hubs
Flexible start and finish times
Modern Booragoon office with free secure parking
Six weeks paid parental leave
Purchase leave options
Ongoing training and professional development
Refer‐a‐friend bonus of $2,000
Employee discounts with leading retailers and services
We actively encourage people from diverse backgrounds to apply.
At Rocky Bay, the work we do matters.
Every day, our teams support people with disability to live the lives they choose by building skills, confidence, independence and community connections.
At Rocky Bay, inclusivity is a top priority, and that includes making our recruitment process accessible for everyone.
If you need any adjustments to accommodate your unique situation or want more information about the role, please reach out to us.
We encourage you to apply.
If you meet the criteria mentioned above, we'd love to consider you.
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📌 Accounts Receivable Officer (Western Australia)
🏢 Rocky Bay
📍 Western Australia