Job Description
ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER
With over 485,000 employees throughout 46 countries ISS is a company of belonging.
"Connecting People and Places to Make the World Work Better".
We are seeking experienced customer service professionals to join our ISS team at ourMelbourne Airportsite in the position ofCustomer Service Officeremployed on aCasualbasis.
The Customer Service Officer (CSO) is responsible for meeting and greeting passengers, providing general communication, guiding, wayfinding, support to passengers, including those with additional needs across the Melbourne Airport precinct.
The Position:
You will provide a high level of customer service to traveling passengers
Assist passengers with queries relating to moving through the airport
Manage passenger flow at screening point to minimise queuing times
Robust customer service focus and team player mindset
Minimum Criteria:
Ability to obtain an ASIC (Criminal history clearance)
Hold a valid drivers' license and have own reliable vehicle




Flexible in work hours with availability 24/7
At least 2yrs customer facing experience
Our Benefits:
Onsite, free car parking facilities included during shift
Full professional uniform provided
Career development via our internal Learning Management System
Internal opportunities within our global organisation
To apply for this role please click on the 'apply' link and complete the online application.
ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully.
We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.
We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff.

📌 Customer Service Officer (Melbourne)
🏢 ISS Global
📍 Melbourne