Qa Remediation Lead: Regulation-Driven Quality & Insights (Sydney)

Qa Remediation Lead: Regulation-Driven Quality & Insights (Sydney)

14 Oct
|
Optus
|
Sydney

14 Oct

Optus

Sydney

Job Description
Optus is seeking a Quality Assurance Remediation Lead to design and oversee the end-to-end QA framework for customer remediation programs.
You will partner with Remediation Operations, Complaints, Compliance, Legal and Risk to ensure compliance and strong customer outcomes.
This is a 12-month fixed-term opportunity.
You will lead QA operations, provide risk insights, and drive continuous improvement in a highly regulated setting, engaging senior leaders and maintaining an audit-ready QA
#J-*****-Ljbffr

📌 Qa Remediation Lead: Regulation-Driven Quality & Insights (Sydney)
🏢 Optus
📍 Sydney

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