Job Description
Rockhampton City Belmo Group is seeking a Customer Service Agent to join Empire Apartment Hotel and Edge Apartment Hotel in Rockhampton. You will handle front-line reservations, check-ins/outs, and guest requests while maintaining a high standard of service.
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The role involves working across phone, email, online, and walk-in reservations with a focus on guest satisfaction and effective problem solving. Training and career growth opportunities are provided.
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📌 Guest Experience Specialist -- Front Desk & Reservations (Rockhampton)
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📍 Rockhampton
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