Job Description
Medical
Secretary/Receptionist
– Paediatric Practice
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Join our friendly and professional paediatric practice, located close to Geelong CBD.
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We are looking for a
friendly, hardworking and patient-focused Medical
Secretary/Receptionist
to join our small, busy administration team.
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The position is initially offered at
28 hours per week
:
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Monday to Wednesday: 7.5 hours per day
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Thursday: 5.5 hours
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Hours will be
reviewed in February **** in line with staffing arrangements and the ongoing needs of the practice.
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You'll be joining a supportive team where
workplace culture, teamwork and providing a positive experience for our patients and families are highly valued
.
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This is a great opportunity to gain valuable knowledge and experience within a
busy, welcoming, diverse and inclusive paediatric specialist practice
.
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Key duties will include, but are not limited to:
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Scheduling appointments and diary management.
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Billing, receipting, invoicing, accounts and consultations. Banking and reconciling accounts and following up on payments, unpaid invoices and debtors with Medicare, patients and other organisations.
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Be first point of contact and manage enquiries promptly and efficiently, via phones, face to face, and other electronic communications
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Process and manage, forms, documents, requests, correspondence, and files.
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Other general office and administration duties,
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Demonstrate and provide high levels of customer service, skilled care and administration support to the patients, families, clinicians, staff,



the business, other allied health services, and practice users or visitors.
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Experience / a willingness to learn / a keen interest in, basic accounts, billing, banking, and debtors.
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Ability to work autonomously, show initiative and work productively, individually and within a team
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Ability to multitask in a busy, fast paced, evolving and sometimes demanding environment where each day can be different
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Excellent time management skills and the ability to prioritise workload and duties on the go
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Be self-motivating, mature, diligent, reliable, punctual and have a strong work ethic.
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Possess intermediate to advanced computer and technology skills,
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A willingness and ability to learn new skills and industry specific computer programs.
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The ability to maintain a high level of professionalism, integrity and confidentiality
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Be available to work shifts between the hours of 8:30am and 6:00pm.
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Understand and demonstrate inclusiveness
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Days of work will primarily be Monday to Thursday, (no weekend work or public holiday work is required).
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Previous experience and training would be highly regarded, but not essential and training/mentoring will be provided.
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Desirable skills and/or experience
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Previous experience or training in medical reception or similar administrative position
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Understand medical terminology
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Previous experience in the use of medical practice computer management software.
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An understanding of the Medicare benefits schedule (MBS) and/or item numbers.
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#J-*****-Ljbffr

📌 Medical Secretary/Receptionist (Victoria)
🏢 G Pg
📍 Victoria