Job Description
At Simply Helping, our mission is to add value, meaning and dignity to the lives of others by providing flexible, person-centred care and support in an environment of safety and trust. We are seeking a passionate and organised Care Coordinator to join our growing team and play a vital role in supporting older Australians and people living with disability.
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This is an prospect to work with a respected and values-driven organisation that genuinely cares about its clients, employees, and community. This a full time role working from our Torquay office.
About the Role n
As a Care Coordinator, you will be responsible for coordinating safe, responsive, and person-centred services that meet each client's individual needs, goals, and preferences. You will act as a key point of contact for clients, families, support workers, and other stakeholders to ensure services are delivered to the highest standard.
Key Responsibilities n
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Coordinate and review person-centred care plans
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Schedule and monitor client services and support
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Liaise with clients, families, support workers, and external stakeholders
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Support client onboarding and service commencement
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Monitor service quality and identify opportunities for improvement
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Assist with recruitment, onboarding and training of support workers
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Maintain accurate client records and documentation
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Support operational and administrative functions as required
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Escalate service risks and concerns appropriately to management
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What We're Looking For n
You are a compassionate and organised professional who thrives in a fast-paced environment and enjoys building positive relationships with clients and colleagues.
Essential Skills and Experience n
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Strong communication and interpersonal skills
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Excellent organisational and problem-solving abilities
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Ability to manage competing priorities and work autonomously
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Experience working with diverse stakeholders
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Proficiency in Microsoft Word, Excel and SharePoint
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Commitment to person-centred service delivery and quality outcomes
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Qualifications n
We welcome applicants with:
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Diploma in Community Services and a minimum of three years' case management experience; or
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Bachelor's degree in Social Work, Behavioural Science or a related discipline; or
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Nursing qualifications and relevant industry experience.
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Mandatory Requirements n
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Current Australian Driver's Licence
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Current Working with Children Check
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Current NDIS Worker Screening Check
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Current First Aid Certificate
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Evidence of Flu Vaccination
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Evidence of COVID-19 Vaccination
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Why Join Simply Helping? n
At Simply Helping, our values guide everything we do:
Integrity n
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Connection
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Accountability
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Respect
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We offer n
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A supportive and collaborative team environment
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Meaningful work that positively impacts people's lives
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An organisation committed to diversity, inclusion and equality
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The opportunity to contribute to quality outcomes for vulnerable members of our community.
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Diversity and Inclusion n
Simply Helping is committed to creating a diverse and inclusive workplace. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, and people living with disability.
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Note: A satisfactory screening process, including checks relevant to the role, will be required prior to appointment.
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📌 Care Coordinator (Victoria)
🏢 Simply Helping
📍 Victoria