Job Description
Nisbets Australia is a global leader in catering and hospitality equipment. We have been operating in Australia since **** and are part of a much bigger team spanning 10 countries. With over 500,000 customers worldwide and products sold in more than 100 countries, our continued success comes down to one thing - our people.
The Role
n
As a Store Manager, you will play a pivotal role in overseeing the daily operations of our retail store, ensuring exceptional customer service and driving sales performance. You will lead a team of staff, manage inventory, and implement strategies to enhance the store's profitability while maintaining a positive shopping environment. This position is crucial for achieving our business objectives and fostering a loyal customer base.
n
Our store is open 9:00am-5:00pm Monday to Friday, that means no late nights or weekends.
n
This is a hands-on leadership role where you'll help coach and develop team members, manage daily store operations and contribute to the overall success of the store.
n
You'll thrive in this role if you enjoy leading from the front, building strong customer relationships and creating a positive team culture.
The key focus areas of the role include:
n
n
Manage the day-to-day operations of the store.
n
Delivering outstanding customer service and customer outcomes
n
Monitor and analyse sales performance, providing reports to senior management.
n
Conduct regular staff training and performance evaluations.
n
Driving sales performance and achieving store KPIs.
n
Supporting recruitment, onboarding and training activities.
n
Managing inventory levels and stock accuracy.
n
Maintaining high standards of merchandising and store presentation.
n




Resolving customer concerns and acting as an escalation point when required.
n
Managing store administration, reporting and operational processes.
n
Championing the Nisbets Core Values.
n
T
he successful candidate will possess the following skills and experience:
n
n
Proven experience in retail management or a similar role.
n
Robust leadership and team management skills.
n
Strong customer service and relationship-building skills.
n
Experience driving sales performance and achieving targets.
n
Strong problem-solving and decision-making skills.
n
Excellent communication and stakeholder management skills.
n
Strong organisational skills and attention to detail.
n
Experience managing stock, inventory and retail operations.
n
Ability to thrive in a fast-paced environment and manage competing priorities.
n
What you need to know:
n
n
Nisbets provides employees with a range of benefits including:
n
Assistant Store Management commission scheme
n
Generous staff discounts on our product range
n
Access to our Employee Assistance Program
n
Discounts through our employee benefits and wellbeing platform
n
Ongoing learning and development opportunities
n
Career progression within a global organisation
n
A supportive team environment where your contribution is valued.
n
n
If you are a motivated retail leader who enjoys developing people, delivering results and creating exceptional customer experiences, we'd love to hear from you.
n
Apply now and take the next step in your leadership career with Nisbets.
n
Nisbets Australia and New Zealand engage in Equal Opportunity recruitment practices to ensure a fair process for all applicants.

📌 Store Manager (Gold Coast)
🏢 Nisbets Australia Pty
📍 Gold Coast