Job Description
Summary:
n
We are seeking a dedicated IT Technical Specialist to join our team in Hawthorn East, Victoria. This permanent, full-time role is essential for ensuring the smooth operation of our IT systems and providing technical support to our staff. The ideal candidate will possess a strong understanding of IT infrastructure and a passion for problem-solving, contributing to the overall efficiency and effectiveness of our organisation.
n
Responsibilities:
n
n
Provide technical support and troubleshooting for hardware and software issues.
n
Manage and maintain IT infrastructure, including servers, networks, and workstations.
n
Assist in the implementation of new technologies and upgrades.
n
Monitor system performance and ensure security protocols are followed.
n




Collaborate with team members to develop and improve IT processes.
n
Document technical procedures and user guides for staff.
n
Train staff on new systems and software applications.
n
n
Qualifications:
n
n
Associate degree in Information Technology or a related field.
n
Proven experience in a technical support role or similar position.
n
Solid knowledge of IT systems, networks, and security.
n
Excellent problem-solving skills and attention to detail.
n
Ability to communicate technical information clearly to non-technical users.
n
Familiarity with various operating systems and software applications.
n

📌 It Technical Specialist (Melbourne)
🏢 The Cairnmillar Institute
📍 Melbourne