14 Oct
|
RI Group Victoria
|
Geelong
14 Oct
RI Group Victoria
Geelong
Rydges Geelong | Full-Time Salary Position
Rydges Geelong is seeking an enthusiastic and motivated Duty Manager / Hotel All‐Rounder to join our team in a full‐time salaried role. This is an exciting opportunity for someone who thrives in a fast‐paced workplace and is passionate about customer service, team leadership, and operational excellence.
About the Role
As a Duty Manager / All‐Rounder, you will play a key role in the day‐to‐day operation of the hotel, ensuring our guests receive outstanding service across all touchpoints. No two days are the same, with responsibilities spanning Front Office, Guest Services, and Food & Beverage operations.
Key Responsibilities
Oversee the daily operation of the hotel during your shift
Lead and support Front Office and Guest Services teams
Deliver exceptional guest experiences and resolve guest enquiries professionally
Assist with check‐ins, check‐outs, reservations, and guest requests
Support Food & Beverage operations, including restaurant, bar, conference and event service
Ensure hotel standards, procedures, and safety requirements are maintained
Handle shift reporting, cash management, and operational administration
Assist with staff training, coaching, and development
Act as the key point of contact for guests and team members outside standard management hours
About You
To be successful in this role, you will have:
Previous experience in a hotel supervisory or duty management role
Strong knowledge of Front Office and Food & Beverage operations
Exceptional customer service and communication skills
A positive, hands‐on approach and willingness to lead by example
Excellent organisational and problem‐solving abilities
Flexibility to work a rotating roster, including evenings, weekends, and public holidays
A passion for hospitality and creating memorable guest experiences
What's in it for You?
In addition to joining a fantastic team at one of Geelong's leading hotels, you'll enjoy:
Competitive full‐time salary package
Career development and progression opportunities within EVT
Access to
all EVT employee benefits and perks
Staff discounts across EVT Hotels & Resorts
Discounts on accommodation, entertainment, cinema, and hospitality venues
A supportive and inclusive team culture
Opportunities to work across a diverse and growing hospitality group
Join the Team
If you're looking for a rewarding career in hospitality and want to be part of a team that delivers genuine service with passion and personality, we'd love to hear from you.
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📌 Duty Manager/ Hotel All Rounder (Geelong)
🏢 RI Group Victoria
📍 Geelong