Job Description
Introduction
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Who we are
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CLLIX Apartments and Hotels is an Australian hospitality provider that manages over 8,500 self-contained, contemporary apartments across more than 52 properties in Brisbane, the Gold Coast, the Sunshine Coast, Melbourne, and Adelaide, with continued growth planned across Australia and beyond.
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Bringing Australian hospitality to the world, CLLIX delivers stylish city and coastal stays through a seamless, tech-enabled experience, all with the CLLIX of a button. We bridge the gap between traditional apartments and hotels, offering the comfort and space of self-contained accommodation combined with professional hotel management and service excellence. Our priority is to ensure every guest, resident, investor, and stakeholder receives a positive and memorable experience.
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We are proud to be an Equal Chance Employer, welcoming people with disability including mental health conditions, individuals from diverse cultural and linguistic backgrounds, members of the LGBTQIA+ community, veterans, carers, and Indigenous Australians to our team. When you join CLLIX Apartments and Hotels, we value your unique contribution and the perspective you bring to shaping tomorrow's seamless hospitality experiences.
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Description
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Reporting directly to the Executive Housekeeper, the role is responsible for:
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Overseeing the cleaning of guest rooms ensuring thorough inspection and that standards of cleanliness and guest comfort are maintained to the highest level according to our company standards.
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Ensuring that room cleaning productivity is monitored closely and maintained.
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Establishing and maintaining cost control systems for staff, linen inventories, cleaning, and guest supplies.
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Training of all staff to use equipment and cleaning chemicals safely and correctly.
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Oversee the correct storage and control of all cleaning in line with the environmental procedures and the approved chemical register.
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Effective communication within the Department, Front Office, and guests by providing updates on changes to strive for consistent improvement to guest satisfaction and team performance.
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Report maintenance requirements for guest accommodation and public areas to the General Manager, monitoring to ensure prompt action has been taken.
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Administrative tasks such as rostering, approving timesheets, recording and accurately storing lost property and keeping all storage areas secure and locked.
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Skills And Experiences
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Desired skills:
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Previous Housekeeping Supervisor/ Team Leader experience within a hotel setting.
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Excellent written and verbal communication skills.
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Efficient time management skills and ability to manage competing priorities.
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Genuine commitment to guest service and excellent attention to detail.
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Enjoy working within a diverse team, and autonomously.
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📌 Housekeeping Team Leader - Brisbane Skytower
🏢 SONG People & Culture
📍 Brisbane