Job Description
An entry-level all-rounder who keeps the front counter running and receives the outlet's stock deliveries, with support in the kitchen when needed.
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Key responsibilities
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Greet customers, take orders and process payments accurately on the POS
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Serve food and drinks quickly, meeting airport service-time standards
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Explain menu items, allergens and specials; upsell combos and drinks
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Keep the counter, dining area, drinks fridges and condiment stations clean and stocked
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Handle queries and complaints politely, escalating to the supervisor when needed
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Follow cash handling procedures
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Receive deliveries at the airport loading dock or goods area and move them to the outlet
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Check deliveries against invoices or order sheets; record shortages, damage and temperatures
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Store stock correctly (cold chain, FIFO rotation, date labelling)
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Keep storerooms, cool rooms and freezers tidy; report low stock to the manager
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About you
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Available every Monday, Wednesday and Friday, including early starts
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Able to obtain and hold an Aviation Security Identification Card (ASIC), which requires background and police checks
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Full Australian working rights
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Friendly,



clear communicator with good English
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Able to stand for long periods and lift up to 15 kg safely
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Reliable transport to Melbourne Airport
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Any customer service, retail or hospitality experience (desirable)
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Food Handler certificate (desirable; training can be provided)
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About us
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Think Asia is part of TAG Hospitality Group, an Australian family of restaurant brands operating since ****. At Melbourne Airport T4 we serve fresh, quick Asian food to travellers who are short on time, so speed, friendliness and accuracy matter on every order.
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Pay under the relevant Modern Award, plus penalty rates where applicable
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Full on-the-job training in FOH, stock handling and food safety
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Staff meals on shift
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Your application will include the following questions:
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Which of the following statements best describes your right to work in Australia?
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Are you available to work on a rotating roster?
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Do you hold an Aviation Security Identity Card (ASIC)?
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Do you have a current Australian driver's licence?
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The InterContinental Melbourne The Rialto
#J-*****-Ljbffr

📌 Hospitality All Rounder (Melbourne)
🏢 ThinkAsia Publishing
📍 Melbourne