14 Oct
|
Telstra
|
Townsville
14 Oct
Telstra
Townsville
Job Description
Telstra is seeking a First Nations Team Leader to guide a dedicated Indigenous contact centre team in Townsville, delivering specialist customer service and complex support. You will coach staff, align with Telstra's strategy, and drive outcomes while respecting cultural protocols.
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You will lead a geographically diverse team across First Nations communities, focusing on performance, compliance, and exceptional customer experiences, with overtime as needed and shift allowances.
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📌 First Nations Customer Service Team Lead - Townsville
🏢 Telstra
📍 Townsville