Green Garden Childcare Centre delivers welcoming, inclusive early childhood environments that nurture children to become discoverers, learners and thinkers. Our mission is to provide premium education and care within secure, nurturing learning spaces which respond to the unique needs of every child and their family. We operate two well-resourced, newly-renovated centres across Colebee and Penrith, supporting children, educators and families with high-quality resources and infrastructure.
We are seeking a detail-oriented, customer-focused
Childcare Administrator
to support smooth daily centre operations, family communications, compliance administration and office workflows across our service.
Key Responsibilities
Family & Enrolment Administration
Manage new enrolment enquiries, conduct centre tours, process enrolment forms, update child records and maintain accurate digital enrolment databases.
Support families with enrolment paperwork, CCS (Child Care Subsidy) claiming, fee statements, invoices, payment follow-ups and respond to family enquiries via phone, email and in-person.
Update child contact, medical, emergency and dietary information; ensure all family documentation is complete and stored securely.
Distribute centre communications, newsletters, notices and updates to families.
Operational & Office Administration
Complete general administrative tasks including filing, data entry, document preparation, printing and digital record-keeping for the centre.
Assist the Centre Director with rostering support, staff record maintenance, processing incoming invoices and basic expense tracking.
Manage front-desk reception:



greeting families, visitors and contractors, answering phone calls, managing incoming-outgoing mail.
Co‐ordinate stationery, office and consumable stock levels; place orders and track deliveries for centre supplies.
Compliance & Quality Administration
Support the centre's National Quality Framework (NQF), National Quality Standards (NQS) and QIP (Quality Improvement Plan) administration.
Help collate, file and organise compliance documentation required for ACECQA, assessment-and-rating processes and regulatory obligations.
Maintain administrative records for Working with Children Checks, First Aid, emergency contact and staff qualification expiry tracking; flag upcoming renewals to the Centre Director.
Assist with preparing documentation for internal reviews and regulatory visits.
Work collaboratively with educators and the leadership team to ensure smooth day-to-day centre running.
Support preparation of children's daily reports, forms and notices as required by educators.
Assist with event coordination for centre open days, family events and community engagement activities.
Perform other ad‐hoc administrative duties as directed by the Centre Director.
Required Qualifications, Knowledge & Skills
Previous administration,



reception or customer-service experience; childcare industry experience highly desirable.
Solid working knowledge of Australian childcare administrative systems including CCS administration is preferred.
High attention to detail, strong data-entry skills and ability to maintain accurate confidential records.
Good understanding of confidentiality and privacy obligations working with children and family information.
Familiarity with Microsoft Office suite (Word, Excel, Outlook); experience using childcare management software an advantage.
Clear verbal and written English communication skills for interacting with families, staff and external stakeholders.
Ability to multi-task, prioritise competing tasks and meet deadlines within a fast‐paced early‐learning environment.
Customer-focused, approachable manner; ability to manage difficult conversations calmly and professionally.
Hold (or willing to obtain) a valid
Working with Children Check
.
Certificate III / Diploma in Early Childhood Education and Care
Basic understanding of NQF, NQS and EYLF framework
What We Offer
Beautiful, well-resourced working environments across our Colebee and Penrith locations.
Supportive team‐oriented centre culture with low staff turnover.
Access to ongoing professional development and training opportunities.
Mentorship from experienced centre leadership.
Competitive remuneration aligned with early childhood industry award, based on skills and experience.
Discounted childcare fees for staff children.
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📌 Childcare Manager/Administrator (Sydney)
🏢 Green Garden Childcare
📍 Sydney