Job Description
See's Candies Australia: Sales Associate - Casual n
The Work is Sweet!
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"Quality without Compromise" has been the See's Candies promise since ****. For more than 100 years, See's has built a reputation for premium chocolates, friendly service, and unforgettable customer experiences. With over 250 shops across the United States and growing internationally, See's Candies is now expanding in Australia - and we're looking for enthusiastic team members to join us. If you love working with people, enjoy a fast-paced retail environment, and want to be part of a premium heritage brand, we'd love to hear from you.
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Sales Associate - Casual
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Location: Robina Town Centre, Gold Coast QLD Pay: Starting from $***** per hour
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General Retail Industry Award (MA )
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Store Operating Hours:
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Monday, Tuesday, Wednesday, Friday, Saturday: 9:00am - 5:30pm
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Thursday: 9:00am - 9:00pm
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Sunday: 10:00am - 4:00pm
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Opening shifts include an additional 15 minutes for operational tasks. Closing shifts include an additional 30 minutes.
About the Role n
This role is for someone with a flexible schedule to be available any time during operating hours. This could be based on people out sick, vacation and/or support needed due to store being busy. As a Casual Sales Associate at See's Candies, your main focus is both supporting our sales floor and online order fulfilment - picking, packing, and preparing shipments to ensure every customer receives their chocolates in perfect condition. You will support in-store operations when needed, including during team member vacations, sick leave, or other absences.
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For high-performing individuals, this casual position may become permanent based on performance and business needs.
Why Join See's? n
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Be part of a premium heritage brand
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Friendly, supportive team environment
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Growth opportunities as we expand in Australia
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Work with one of the most loved chocolate brands in the world
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Generous employee discount
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Quarterly bonus incentives
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Key Responsibilities In-Store Customer Experience n
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Greet customers warmly and provide friendly, knowledgeable service
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Offer product recommendations and allergen information
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Assist with gift selections and custom chocolate boxes
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Deliver a premium See's customer experience on the shop floor
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Online Order Fulfilment n
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Accurately pick and pack customer orders for online shipments
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Prepare parcels for dispatch, ensuring product integrity and presentation standards
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Process orders based on FIFO
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Maintain organized packing stations and manage shipping supplies
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Support order tracking and resolve basic shipping queries
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Meet daily dispatch deadlines and volume targets
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Sales & Operations n
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Operate the POS system and handle cash and card transactions
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Maintain clean, organized displays and restock product
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Support sales goals and store targets
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Assist with seasonal merchandising and promotions
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Store Presentation n
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Maintain high standards of store cleanliness and visual presentation
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Rotate stock to ensure freshness
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Support seasonal set-ups and promotional changes
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What We're Looking For n
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Friendly, positive attitude with a robust work ethic
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Excellent attention to detail - critical for accurate order fulfilment
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Strong communication and customer service skills
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Retail, warehouse, or e-commerce fulfilment experience preferred
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Reliable, punctual, and able to work independently
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Flexibility to work weekends, evenings, and holidays
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If you have a passion for customer service, an eye for detail, and a sweet tooth for premium chocolates, we invite you to apply and become part of the See's Candies tradition in Australia.
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Apply today and help us bring sweetness to Australia.
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See's Candies Australia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace.

📌 Sales Associate - Casual (Gold Coast)
🏢 See's Candies Australia
📍 Gold Coast