TerryWhite Chemmart Keilor Village is seeking an exceptional individual to be our Retail Manager. Prior experience as a Retail Manager is important. Alternatively, applicants with greater than 3 years of full time experience in an Australian Community Pharmacy as a pharmacy assistant or a dispensary technician who are looking to advance their careers will also be considered.
Our pharmacy is focused on providing total quality health and well-being solutions to empower individuals and strengthen our community. It prides itself on fostering an innovative and team-oriented care culture.
The retail manager has a critical role in supporting pharmacy services by managing key commercial imperatives. Leadership skills are a must and will be required to foster a performance-based culture that meets key organisational priorities.
Key Responsibilities
Values based leadership
Coaching, managing, developing pharmacy assistants
Maintain and develop systems and processes that deliver exceptional customer service
Adopting and infusing organisational values in all aspects of management and leadership
Driving retail sales, profitability and key performance targetsExecuting and managing ordering, stock-takes,



credits and managing all aspects of OTC stock management
Managing merchandising, catalogue promotions and other seasonal campaigns
Monitoring daily retail operations and identifying opportunities for improvement
Analysing sales and performance results
Maintaining an exciting, fresh and well-presented retail environment
Ensuring high standards of compliance, workplace safety and professional practice
Managing customer enquiries and resolving issues professionally
Foster relationships with suppliers and sales representatives to maximise benefits for the pharmacy
Working closely with pharmacy business partners to meet business objectives
Key Requirements
Excellent communication skills with the ability to listen to, analyse and discuss business strategy and solutions.
Commercial focus and target orientation. Motivated by achieving sales and performance results
Being able to work independently and execute reliably with an eye for detail.
Tenacity for coaching and education.
Attractive remuneration is offer for the right candidate.
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📌 Pharmacy Retail Manager (Melbourne)
🏢 TerryWhite Chemmart
📍 Melbourne