Service Receptionist | Brisbane City Jaguar and Land Rover
Brisbane City Jaguar Land Rover
, a premium automotive dealership representing two of the world's most iconic luxury brands. We are committed to delivering exceptional customer experiences and providing outstanding service throughout every stage of our customers' ownership journey.
Due to continued growth, we are seeking a professional, customer-focused
Service Receptionist
to join our busy and dynamic service department.
Brisbane City Jaguar Land Rover
, a premium automotive dealership representing two of the world's most iconic luxury brands. We are committed to delivering exceptional customer experiences and providing outstanding service throughout every stage of our customers' ownership journey.
Due to continued growth, we are seeking a professional, customer-focused
Service Receptionist
to join our busy and dynamic service department.
About the Role
As the first point of contact for our service customers, you will play an integral role in creating a welcoming and seamless experience from arrival through to vehicle collection. This is a fast-paced customer service position where professionalism, organisation and attention to detail are essential.
Key Responsibilities
Greeting customers and providing a warm, professional first impression
Managing incoming calls, emails and customer enquiries
Assisting with service bookings and appointment scheduling
Maintaining accurate customer and vehicle records
Ordering and maintaining office and customer amenities supplies as required
Supporting Service Advisors and the wider service team with administrative tasks




Coordinating customer lounge requirements and ensuring a premium dealership experience
Assisting with customer follow-up communications
General reception and administrative duties within the service department
About You
To be successful in this role, you will have:
Previous experience in reception, administration or customer service roles
Outstanding communication and interpersonal skills
A professional presentation and friendly manner
Strong organisational and time management abilities
Excellent attention to detail and accuracy
The ability to multitask and remain calm in a busy environment
Intermediate computer skills and confidence learning new systems
Experience within an automotive dealership or luxury customer service environment will be highly regarded, but is not essential
Why Join Brisbane City Jaguar Land Rover?
At Brisbane City Jaguar Land Rover, you'll become part of a supportive and high-performing team that is passionate about delivering exceptional customer experiences. We value our people and provide opportunities for career development within one of Australia's leading automotive groups.
Benefits Include
Career development and internal progression opportunities
Ongoing training and mentorship
Employee Assistance Program (EAP)
Salary packaging and novated leasing options
Employee vehicle purchase and servicing discounts
Access to exclusive health, wellbeing and lifestyle perks
As part of the
Eagers Automotive Group
, Australia's largest automotive retail network, you'll have access to exciting career pathways across a broad range of automotive brands and businesses nationwide.
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📌 Service Receptionist | Brisbane City Jaguar And Land Rover
🏢 Eagers Automotive
📍 Brisbane