Chief Experience & Community Strategy Leader (Melbourne)

Chief Experience & Community Strategy Leader (Melbourne)

14 Oct
|
Davidson
|
Melbourne

14 Oct

Davidson

Melbourne

Greater Metropolitan Cemeteries Trust (GMCT) is seeking an experienced General Manager Customer Experience to lead an enterprise-wide agenda. You will translate strategy into practical service improvements across contact centres, digital channels and frontline teams.
You will champion the voice of the customer, embed customer-centred design, measure progress with meaningful metrics and partner with executives to shape service delivery in Victorian communities.
#J-*****-Ljbffr

📌 Chief Experience & Community Strategy Leader (Melbourne)
🏢 Davidson
📍 Melbourne

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