14 Oct
|
Infotrust (AU)
|
Sydney
14 Oct
Infotrust (AU)
Sydney
Infotrust AU in Sydney seeks an L1 Service Desk Engineer to resolve incidents at first contact, restore service quickly, and communicate clearly to clients.
You will own tickets end-to-end within L1, escalate with full context when needed, and support queue health while following ITIL-based processes.
Candidates should have 1–2 years of frontline IT support, robust Windows ***** and M365 knowledge, basic networking, and the ability to explain technical issues to non-technical users.
#J-*****-Ljbffr
📌 First-Contact It Support Engineer (Sydney)
🏢 Infotrust (AU)
📍 Sydney