General Insurance Claims Consultant | North Sydney | $90K–$100K + Super
Our client is a specialist insurer on a steady growth path, and its claims team is expanding with it. The business offers accessible, supportive leadership, a collaborative team culture and clear opportunities to progress, including moves across other areas of the business as it develops.
The Role
You will manage a portfolio of claims across property, motor and other related risks, ranging from straightforward settlements through to complex losses. You will take ownership of each claim from first notification through to settlement and recoveries, and your delegated authority will build as your experience grows.
Key Responsibilities
Manage claims from lodgement through to settlement and recoveries
Investigate claims, interpret policy wording and determine coverage
Negotiate fair outcomes and communicate decisions clearly to customers and brokers
Escalate larger matters appropriately, developing your authority over time
Work collaboratively with Underwriting and colleagues across the business
Maintain clear and timely communication throughout each claim
About You
A background in General Insurance claims. Candidates from a range of backgrounds, including home, motor,



commercial and liability, are encouraged to apply
Sound analytical judgement and solid written and verbal communication skills
Confidence in making decisions and prioritising a busy caseload
A genuine interest in learning across more than one line of business
Recoveries experience is not required, as full training is provided.
What We Offer
Salary of $90K–$100K + Super
Structured onboarding and cross-training across various claims
Clear career progression and internal mobility
An office-based team, with one day from home per week after probation
Modern North Sydney offices
Investment in technology to support productive claims management
Working Environment
Accessible and supportive leadership
A collaborative team culture, including dogs in the office
Regular team events, including Friday afternoon drinks, quarterly team updates and an annual all-team event
A business with a genuine commitment to giving back to the communities it works in
If you are ready to take ownership of your claims and continue developing your career, we would like to hear from you.
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📌 General Insurance Claims Consultant (Sydney)
🏢 Sharp & Carter
📍 Sydney