This is a role for someone who wants to actually run things. You'll own how the small admin team operates day to day, with real freedom to build and improve the systems behind compliance, client service, and general operations.
We work in an AHPRA-regulated environment, so yes, there are rules — and we take them seriously. But we're refreshingly light on the bureaucratic theatre that usually comes bundled with "rules." We're open to new ways of working, new thinking and we're incredibly happy for you to bring your pooch to work, we do!
Key responsibilities
Lead a passionate, dedicated admin team, making sure everything is accurate, timely, and compliant
Design, document, and continuously improve internal processes and workflows — build the systems, then iterate as required
Be the calm, sensible person people come to when something's gone sideways, and actually fix it
Keep an eye on compliance obligations and reporting so the organisation is always audit-ready
Manage workload and priorities across the team
Maintain financial oversight including P&L; management, marketing strategy across multiple locations, and driving operational strategy within a rapid-growth environment
Sniff out inefficiencies and risky bottlenecks before they become issues




Support and mentor the team, building a culture that's capable and calm
Liaise with accounts team, regulators, and external providers — professionally and efficiently
Play an integral role in broader operational and business planning
About you
Genuine experience in operations, office management, and team leadership
Solid problem-solving skills — dig for the actual cause, not a Band-Aid
Systems thinking — see how the pieces connect, and ensure these are documented to create simplicity for a smooth operation
A desire for structured processes, and the willingness to create and improve them
Experience in a regulated industry, ideally familiar with AHPRA, however will be learnt on the job
The judgement and confidence to make decisions without needing a committee's blessing
Strong communication skills — written and verbal
Curiosity and confidence to challenge the status quo for the greater good
Confidence to learn on the job — you will be autonomous in your business and team design
Personal Assistant, Administrative Manager
Dynamic Deconstruction
Kirrawee, Sydney NSW
#J-*****-Ljbffr

📌 Operations Manager (Sydney)
🏢 Northpsych Pty
📍 Sydney