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Quality Manager
We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.
We stand for innovation, smart solutions, and sustainability!
Discover what Opal can offer you....
A hands-on, impactful role driving quality improvements across our Rocklea site
The prospect to influence cultural change and introduce proactive quality practices
Discover the opportunity....
We have an exciting opportunity for a Quality Manager to join the Opal Fibre Packaging team at our Rocklea, QLD site.
This role will play a key role in lifting quality performance across our operations. You will work closely with the operations and sales teams as well as external customers to reduce Non-Conformance Reports (NCRs) and ensure products meet specification from concept to delivery.
This is an individual contributor role which will be a hands-on, technical, and highly collaborative role where your ability to analyse data, lead investigations, solve problems and build relationships will be key.
The key focus of this role will be to:
Reduce NCRs through effective, data-driven root cause analysis and corrective actions




Optimise operational capabilities to improve quality, reduce waste and lower manufacturing costs
Understand customer quality requirements and develop solutions that increase customer satisfaction
Work with the sales team to ensure design for manufacturability and strong quality outcomes
At Opal, we offer varied career pathways supported by cross-functional learning and development. We embrace diversity in all its forms and seek curious, proactive individuals who thrive in a dynamic, evolving environment.
Ideally, you will bring:
Experience in quality systems, continuous improvement and manufacturing process optimisation
Strong process mindset and the ability to set up systems, standards and routines
Strong capability in root cause analysis (5 Whys, RCA) and problem solving
Confidence working with customers, including site visits, troubleshooting and quality discussions
Drive, self-motivation and the ability to proactively plan and deliver work
Ability to analyse NCR data to identify trends and implement mitigation projects
Excellent facilitation, coaching and mentoring skills to uplift capability across the site
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