Millennium is a leading provider of integrated services across cleaning, security, and facilities management. We pride ourselves on delivering safe, high-quality, and responsive solutions to clients across retail, commercial, industrial, and public sectors.
We are currently seeking professional and reliable
Control Room Operator
to join our team at
Chatswood, NSW
. This is an excellent opportunity to work with a reputable organization that values professionalism, safety, and service excellence.
Position Overview
As a
Control Room Operator
, you will play a critical role in the coordination and monitoring of site operations. You will be responsible for managing communications, responding to incidents, and ensuring the smooth functioning of cleaning and security services across designated sites.
Positions available: Full-Time
Potential earnings / Award Level 4 - $***** + Sign on Bonus
ROSTER: Night
Roster 1: Tuesday to Thursday 18:*****:00
Roster 2: Tuesday, Wednesday, Saturday and Sunday: 18:*****:00
Control Room Operator – FULL-TIME
Location: CHATSWOOD, NSW
Industry: Shopping Centre / Retail Complex
Key Responsibilities
Monitor CCTV systems and site activity to ensure safety and compliance




Coordinate cleaning and security teams across multiple locations
Respond to alarms, incidents, and service requests in real-time
Maintain accurate logs and incident reports
Communicate with site supervisors, clients, and emergency services as needed
Ensure adherence to operational procedures and safety protocols
Support rostering, shift coverage, and workforce coordination
Qualifications & Requirements
Previous experience in a control room preferably in a retail environment
Strong communication and multitasking skills
Familiarity with CCTV, alarms, radio, and dispatch systems
Ability to remain calm under pressure and respond quickly to incidents and emergencies
Basic computer literacy and report writing skills
Availability for shift work, including nights, weekends, and public holidays
Security license or relevant certifications may be required depending on site
Why Join Millennium?
Be part of a agile and supportive team
Opportunities for career progression and training
Work with a company that values safety, performance, and people
Competitive pay and flexible working arrangements
#J-*****-Ljbffr

📌 Control Room Operator (Sydney)
🏢 Millennium Hi-Tech Group
📍 Sydney