A well-regarded law firm is looking for an Office Manager to lead its Melbourne Practice Support team. This is a hands-on leadership role, well suited to an experienced Legal Assistant or Practice Support qualified who has supervised others and is ready to take on full accountability for a team and an office.
The role
Reporting to senior Practice Support leadership, you will be accountable for the day to day running of the Melbourne office. You will lead a team of Legal Assistants, Receptionists. You will also partner with Business Services and Practice Group leaders to keep local service aligned with firm-wide standards.
Key responsibilities include:
- Leading, coaching and developing the Practice Support team, including performance management and workflow
- Acting as the primary contact for office operational matters, including building management, security, access, parking and tenancy
- Managing allocation of space across offices, desks, war rooms and on-site storage
- Supporting workforce planning, overtime and staffing costs, and reviewing supplier and service expenditure
- Overseeing office equipment and services, including external providers and trades
- Supporting client events, staff functions and firm events to deliver a seamless front of house experience
- Coordinating business continuity and emergency procedures, and championing WHS across the office
- Collaborating with Practice Groups and Business Services to support firm initiatives and a connected, one firm culture
About you
- Five or more years’ experience in office management or legal practice support, ideally within a law firm or professional services environment
- Prior supervisory or team leadership experience, such as guiding, allocating work to or developing other support staff. Senior Legal Assistants looking to move into management are encouraged to apply
- A strong understanding of legal practice support workflows and the service expectations of lawyers and clients
- Excellent communication, organisation and stakeholder management skills, with sound judgement on urgency and escalation
- A service-first mindset, with the initiative to adapt to changing priorities and a genuine interest in continuous improvement
- Strong digital literacy, including Microsoft 365, and an appetite to learn new systems
- Comfortable with the physical side of the role, including setting up and packing down meeting and event spaces, moving supplies and assisting with office relocations
What’s on offer
- Up to $120k package including super
- 38 hour week, with a minimum of four days per week in the office, 1 day work from home
- A clear career step into management, with the support of a broader Practice Support and Business Services network
- A people-focused culture that values development and retention
Please apply directly, or contact Annabel Reeves 0416 313 122,
[email protected] for a confidential chat.
📌 Office Manager (Melbourne)
🏢 Mjd Recruitment
📍 Melbourne