Are you passionate about helping children and families thrive?

Barnardos Australia is seeking a dedicated Intake Case Manager to join our Intake team in Bruce, 2617. This is a full time, 6 month fixed-term opportunity to be part of a values-led organisation committed to making a real difference in the lives of children and families.

About the Role
As a Intake Case Manager, you will:

- Liaising with Child Youth and Families (CYF) regarding new referrals. Assessment of these referrals and matching considerations for children and young people into the OOHC system.
- Consultation with programs including, Carer Support, Carer Recruitment, Foster Care and Kinship Programs, the Community and Adolescent Program for informed matching and placement decision making.
- Completion of all paperwork and BHive data entry regarding new entries into care, and commencement of new placements within the OOHC programs. Including the agreements and securing of Specific Parental Authorities (SPAs) and Placement Advices (PAs).
- Working within care teams to provide effective support to the Out of Home Care Programs. Including crisis management and complex placement planning and support.
- Providing effective responses to urgent issues arising outside of standard business hours. Primary worker for after hours on call roster.

You’ll join a collaborative and supportive team delivering high-quality, trauma-informed services that uphold child safety, cultural safety, and family-led practice.

Skills and Experience :

- Qualification in Social Work and/or relevant accrued experience in Out Of Home Care-related work
- Case work/management skills
- Demonstrated knowledge of child development and the implications of abuse and trauma
- Demonstrated understanding of the special needs of children in disadvantaged families
- Understanding of the issues related to working with volunteer carers and an ability to provide support services in often complex situations
- Excellent interpersonal, facilitation, presentation,



communication and consultation skills enabling successful negotiation, conflict resolution and liaison which includes the ability to credibly represent Barnardos in any forum
- Strong written communication skills and ability to prepare reports, take minutes and manage both paper and electronic files
- Ability to work independently and effectively in stressful situations
- Demonstrated ability to work respectfully and effectively with Aboriginal and Torres Strait Islander children, families, and communities, including a strong understanding of cultural safety, self-determination, and the historical and contemporary factors that impact Aboriginal peoples.

What’s on Offer:

- Base salary: $92,295 per annum (pro rata, if applicable) + 12% superannuation
- Salary packaging: Up to $15,860 tax-free (general living expenses)
- Meal & entertainment packaging: Additional $2,650 tax-free per FBT year
- Leave loading and additional wellbeing leave

Other benefits include:

- 35-hour work week
- Paid cultural leave and a day off during NAIDOC Week
- Extra annual leave over the Christmas–New Year period
- Ongoing development: mentoring, acting up, secondments
- Volunteer leave and opportunities to engage in community events
- Access to Barnardos’ Indigenous Cultural Support Unit, Gurung Wellama

About Barnardos Barnardos Australia is a leading children’s charity with a proud history of protecting children and strengthening families. Our work spans communities across NSW and the ACT, focusing on safe, stable, and connected futures for vulnerable children and young people.

STATEMENT OF COMMITMENT




Barnardos Australia recognises Aboriginal and Torres Strait Islander people as the first Australians, with unique culture, languages and spiritual relationships to the land and seas. We are strongly committed to improving the lives of children and young people and to uphold the rights of Aboriginal and Torres Strait Islander children to be safe and cared for within their own communities and remain connected to their families and culture.
For Barnardos Australia, reconciliation means working in a meaningful and respectful way with Aboriginal families and communities. It is a commitment of Barnardos Australia to work in collaboration and partnership with Aboriginal and Torres Strait Islander people, organisations and communities, always guided in this process by principles of self-determination.

Pre-employment Requirements You will need (or be willing to obtain):

- National Police Check
- Working with Children Check (or APP number)
- For ACT roles: Working with Vulnerable People card, CYF Check, and Driver History Check

How to Apply
To get started, simply submit your current resume.
If your application progresses, you’ll be invited to complete a second stage of the process, which includes access to the full Position Description and selection criteria. You’ll be asked to respond to the criteria at that time.

For a confidential discussion OR to find out more about the role please call Gemma on 04•• ••• 600.

There is no set closing date for this role. Applications will be reviewed on a rolling basis, and the position will be filled once a suitable candidate is identified. Early applications are encouraged.

Make your next role one that truly makes a difference.
Join Barnardos a children’s charity that puts purpose into practice.

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📌 Intake Case Manager (Bruce)
🏢 abrs
📍 Bruce